Appliance Repair Longwood Florida

RR Appliance Rated 4.4 out of 5 stars based on 23 customer reviews

We serviced a
FRIGIDAIRE ELECTRIC RANGE
Model FGEH3047VF
Near Longwood, FL 32750
Jose
Job Details: 10/19/2021
Install the parts tested ok
We serviced a
FRIGIDAIRE ELECTRIC RANGE
Model FGEH3047VF
Near Longwood, FL 32750
Jose
Job Details: 10/13/2021
Found multiple problems need order parts ; ordrng 1 807004702 (Switch) and 1 318297810 (Element)
We serviced a
KENMORE REFRIGERATOR
Model 79572034111
Near Longwood, FL 32750
Hector
Job Details: 10/06/2021
Filter dryer is bad ; ordrng 1 Adh73150210 (Filter)
We serviced a
KENMORE REFRIGERATOR
Model 79572034111
Near Longwood, FL 32750
Hector
Job Details: 10/04/2021
Compresor installed working good
We serviced a
KENMORE REFRIGERATOR
Model 79572034111
Near Longwood, FL 32750
Hector
Job Details: 09/22/2021
"Customer wasn't home, i called the office and was told to move on; saved tckt"
Todd
Longwood, Florida
08/18/2021
This service request was made through our Frigidaire warranty. I left a message yesterday between 5-6pm once we received a message that our request for an afternoon appointment would be morning instead. In my message, I specified they would need to call my cell, as our home number does not ring through if a number is not stored in our directory. I also mentioned our morning walk being the reason for the request for an afternoon appointment. This message was clearly not passed to the technician, as he read back the last 4 digits of our home number. I have our camera sensing his arrival at 9:24, however I was unable to let him in immediately, since I was unprepared for his arrival, having never received a call to my cell number as requested. Upon entering our home, he unscrewed the stovetop, commenting about Frigidaire's quality control, and how people need to to their research. What an insulting thing to say to someone who just did their research and chose this range feeling it was the best fit for our needs! He used his flashlight to show me that there are no springs, and constructed poorly. Okay, I understand that. Upon lowering the range, it no longer bounces. This whole interaction took less than 5 minutes, as he left our house at 9:29. I'm so put off by the clear lack of communication between the home office and technicians, as well as his rude comment, I'll be requesting a different service provider when we contact Frigidaire in the future.
Overall Experience
sandra greene
Longwood, Florida
07/27/2021
Jose came on schedule. He promptly did the warranty maintenance in the laundry room. Employee was friendly and knowledgeable about the appliance. Thank you.
Overall Experience
Longwood, Florida
07/14/2021
Overall Experience
Longwood, Florida
07/13/2021
Call but never show up or call back
Overall Experience
jrc
Longwood, Florida
07/13/2021
Jose was knowledgeable, professional, spotted the problem immediately, and corrected it. In the future, I hope Jose is the technician sent if another problem arises. He deserves a raise!!!
Overall Experience