No technician ever came to my house. He claimed over the phone that it’s a common issue. Parts were on back order for over a month once the tech finally came out he replaced the parts and left one of the old parts inside the washer. When ask he said we are all good to go. My wife tried to start a load of laundry and imagined that my washer still is not working. Apparently no one decided to to test to make sure everything was fixed. I’ll tell you I’ll never buy another Maytag product due to this and save yourself the money and go with another repair company.

Customer service is zero

Carlos was insolant, verbally nasty and I asked him to leave my home. He should be terminated as this is not a position he should be in and a detriment to his company. I have expressed my concerns to management and it went unheeded. They told me to get a second opinion and they were sorry. I am sure that I am not the only customer he has treated in this totally disrespectful manner.

He was not really knowledgeable. He didn’t resolve the problem. His attitude was not great. First time he show up say they need some pcs after two weeks he come back and say that everything work well but I still have the problem. Bed communication and attitude. He left me say he doesn’t know the problem .