Customer stated that the washer wouldn't progress pass sensing had to stop change to rinse/spin i selected the normal and small load unit started to agitate normally the indicator light didn't switch from sensing to wash the progress light isn't operating normally

Tested unit could not find anything wrong with unit nothing that will ripe clothing

"Problems with gasket door, need to order part. ; ordrng 1 WPW10249913 (gasket door)"

Put parts we order and test machine working properly fine not leak found a

This found the problem with a hose drop on the machine and make the scratching noise ; ordrng 1 8540015 (Hose)