Customer Reviews

Local Reviews
for Miami, Tampa, Orlando - Florida

RR Appliance Services Rated 4.6 out of 5 stars based on 1849 customer reviews

Our Reviews by City

Davie, FL (15)
Largo, FL (10)
Miami, FL (83)
Tampa, FL (74)


Map of Winter Haven, FL

Ok




Review of RR Appliance Services

Appointment had to be rescheduled few times due to a technician being out. Consider employing more technicians


Map of Fort Lauderdale, FL

Excellent service as usual




Review of RR Appliance Services


Map of Goulds, FL

Marie




Review of RR Appliance Services

ok


Map of Tampa, FL

Excellent service, very knowledgeable technician




Review of RR Appliance Services


Map of Valrico, FL

Top Rated Service




Review of RR Appliance Services

My technician is an absolute intuitive person. He was very professional, answered any questions that I had.


Map of St. Petersburg, FL

Great service




Review of RR Appliance Services

Very friendly, knowledgeable and helpful


Map of Weston, FL

Super Service




Review of RR Appliance Services

Very knowledgeable employee who works fast and efficient. Cleaned up work area and was extremely professional.


Map of Oakland Park, FL

Supervisor




Review of RR Appliance Services

Profesional and good customer service


Map of Homestead, FL

Shantel




Review of RR Appliance Services


Map of Boca Raton, FL

Great service




Review of RR Appliance Services

Absolute Professional


Robin




Review of RR Appliance Services

Good Service


Great Service!




Review of RR Appliance Services

Wylie Did a great job!


Service call to install new ice maker




Review of RR Appliance Services

When tech came to the door he was not wearing a Mask .i indicated that I wished him to wear it . Once in my home he failed to keep the mask on . This is not acceptable given the current climate . I am nearly 70 and I follow the rules regarding corona virus . I know it’s uncomfortable but it’s needed for all concerned . I have 2 newly born grand children .Mr Freeman


Great service




Review of RR Appliance Services

Very nice person michael is dog lover.


Great service




Review of RR Appliance Services

Pedro was very informative and knowledgeable


Very knowledgeable




Review of RR Appliance Services

Quick and easy


Fast High Quality Work




Review of RR Appliance Services


Very Knowledgeable Tech




Review of RR Appliance Services

Darius is one of the best service techs we have run across. He is also congenial and polite. He is truly a credit to R &R. Gary P


Good service




Review of RR Appliance Services

Good service


Refrigerator service




Review of RR Appliance Services

Very professional And courteous


Great and friendly service




Review of RR Appliance Services


Excellent Service




Review of RR Appliance Services

Excellent service and the best technician


Joanne




Review of RR Appliance Services

Friendly and knowledgeable on both visits but on the second visit to install the replacement parts, he was in a hurry. I could hear him throwing tools around and sliding things on my tile floor. I know he ran into difficulty because he had to pull out the dishwasher to fix the machine, I gave him cardboard so that he wouldn’t scratch the floor when doing that. I wish he had used the other piece of cardboard for his tools. I checked for scratches with him before he left and everything looked okay, but after he left, I did see some scratches on a tile. I can live with that, but I tell you this so that you can consider having your techs carry moving blankets, heavy cardboard or something to protect customer’s flooring, countertops, or whatever is beings used for them to get the job done.


Left without testing




Review of RR Appliance Services

He replaced parts, said it was fixed but did not test dishwasher. We have the same problem!!!


Perfect service




Review of RR Appliance Services


Monique




Review of RR Appliance Services

Great service


Good service




Review of RR Appliance Services

Other than the company changing service times without calling me ..the service from Darius was very good


Evelio




Review of RR Appliance Services

Good serviceman , very knowledgeable!


👍 Diligent porofessional knowledgeable 👍




Review of RR Appliance Services


great.service




Review of RR Appliance Services

Great service


Service Technician - 5 Stars/Not The schedulers




Review of RR Appliance Services

Darius Arthur is professional and knows his stuff. My issues are not with him. He's great, personable and knows his stuff. The personnel who coordinate appointments are not accommodating. There is a disconnect between Electrolux and RR. I prefer morning appointments. Electrolux schedules a morning appt & RR changes it to afternoons saying they don't offer morning appointments. That's poor service. I asked repeatedly to have service as early as possible in the afternoon. It was around 5 PM when service arrived. The window of 12:30 to 5:30 is way too long. It s/b 2 hours like most other services. To require people to be home virtually all day is not accommodating, especially for those who work and jobs are hard to find and keep nowadays. I hope improvements and a more customer-centered experience can be developed.


Good




Review of RR Appliance Services

Too early to tell; I have to test the dryer.


Great service and experience.




Review of RR Appliance Services

The technician was very professional and explained how we could improve and maintain the fridge working at pick condition.


Excellent service




Review of RR Appliance Services

Carlos, the technician, was kind, courteous & professional & went above-and-beyond to explain the problem & answer questions. A+ Only issue I had was with the dispatcher who called the day before to reschedule for the following week due to an over scheduling issue. Thank goodness I got an automated call before Carlos arrived. Would have been frustrating if I had missed him due to poor communication.


Great Service




Review of RR Appliance Services

Quick and easy with the right parts.


Working through an intermittent failure issue




Review of RR Appliance Services

Microwave intermittently blowing internal fuse, parts systematically are Being replaced. Hopefully this last replacement will fix the issue. Very pleased with the service given The nature of the intermittent failures.


Great service




Review of RR Appliance Services

Julian was on time, complete with mask (or he would'nt be allowed in!). Completed repair in a timely and very efficient manner. If I need to call again for any reason I will be requesting him.


Great service from Michael




Review of RR Appliance Services

Micheal was on time, knew the product and service, was very helpful. He does great work.


Amazing service




Review of RR Appliance Services

David was professional, quick and upfront. Very pleased!


Amazing !




Review of RR Appliance Services