Ok

Antonia - Winter Haven, FL
2 days ago

Appointment had to be rescheduled few times due to a technician being out. Consider employing more technicians

Excellent service as usual

Cris - Fort Lauderdale, FL
3 days ago

Marie

Marie - Goulds, FL
3 days ago

ok

Excellent service, very knowledgeable technician

Joan - Tampa, FL
3 days ago

Top Rated Service

Peggy - Valrico, FL
4 days ago

My technician is an absolute intuitive person. He was very professional, answered any questions that I had.

Great service

"Owner - St. Petersburg, FL
4 days ago

Very friendly, knowledgeable and helpful

Super Service

Marisol - Weston, FL
4 days ago

Very knowledgeable employee who works fast and efficient. Cleaned up work area and was extremely professional.

Supervisor

Bridgewater - Oakland Park, FL
4 days ago

Profesional and good customer service

Shantel

Shantel - Homestead, FL
4 days ago

Great service

Alex - Boca Raton, FL
4 days ago

Absolute Professional

Robin

Robin - Loxahatchee, FL
5 days ago

Good Service

Great Service!

Janet - Coral Gables, FL
5 days ago

Wylie Did a great job!

Service call to install new ice maker

Josef - Wellington, FL
6 days ago

When tech came to the door he was not wearing a Mask .i indicated that I wished him to wear it . Once in my home he failed to keep the mask on . This is not acceptable given the current climate . I am nearly 70 and I follow the rules regarding corona virus . I know it’s uncomfortable but it’s needed for all concerned . I have 2 newly born grand children .Mr Freeman

Great service

Jeff - North Miami Beach, FL
6 days ago

Very nice person michael is dog lover.

Great service

Lois - Coral Springs, FL
6 days ago

Pedro was very informative and knowledgeable

Very knowledgeable

Rene - Princeton, FL
6 days ago

Quick and easy

Fast High Quality Work

Gary - Coral Springs, FL
12 days ago

Very Knowledgeable Tech

Gary - Jensen Beach, FL
12 days ago

Darius is one of the best service techs we have run across. He is also congenial and polite. He is truly a credit to R &R. Gary P

Good service

Giselle - Miami, FL
12 days ago

Good service

Refrigerator service

Pushpinder - Tampa, FL
13 days ago

Very professional And courteous

Great and friendly service

Paul - West Palm Beach, FL
13 days ago

Excellent Service

Electra - Miami, FL
15 days ago

Excellent service and the best technician

Joanne

Joanne - Winter Park, FL
15 days ago

Friendly and knowledgeable on both visits but on the second visit to install the replacement parts, he was in a hurry. I could hear him throwing tools around and sliding things on my tile floor. I know he ran into difficulty because he had to pull out the dishwasher to fix the machine, I gave him cardboard so that he wouldn’t scratch the floor when doing that. I wish he had used the other piece of cardboard for his tools. I checked for scratches with him before he left and everything looked okay, but after he left, I did see some scratches on a tile. I can live with that, but I tell you this so that you can consider having your techs carry moving blankets, heavy cardboard or something to protect customer’s flooring, countertops, or whatever is beings used for them to get the job done.

Left without testing

Michael - Oldsmar, FL
16 days ago

He replaced parts, said it was fixed but did not test dishwasher. We have the same problem!!!

Perfect service

Margaret - Tampa, FL
16 days ago

Monique

Mosley - Port St. Lucie, FL
16 days ago

Great service

Good service

Joe - Jensen Beach, FL
19 days ago

Other than the company changing service times without calling me ..the service from Darius was very good

Evelio

Evelio - Miami, FL
19 days ago

Good serviceman , very knowledgeable!

👍 Diligent porofessional knowledgeable 👍

Shel - Hallandale Beach, FL
19 days ago

great.service

Peter - West Palm Beach, FL
19 days ago

Great service

Service Technician - 5 Stars/Not The schedulers

John - Vero Beach, FL
20 days ago

Darius Arthur is professional and knows his stuff. My issues are not with him. He's great, personable and knows his stuff. The personnel who coordinate appointments are not accommodating. There is a disconnect between Electrolux and RR. I prefer morning appointments. Electrolux schedules a morning appt & RR changes it to afternoons saying they don't offer morning appointments. That's poor service. I asked repeatedly to have service as early as possible in the afternoon. It was around 5 PM when service arrived. The window of 12:30 to 5:30 is way too long. It s/b 2 hours like most other services. To require people to be home virtually all day is not accommodating, especially for those who work and jobs are hard to find and keep nowadays. I hope improvements and a more customer-centered experience can be developed.

Good

Will - Weston, FL
20 days ago

Too early to tell; I have to test the dryer.

Great service and experience.

Diego - Hollywood, FL
24 days ago

The technician was very professional and explained how we could improve and maintain the fridge working at pick condition.

Excellent service

Karen - Tampa, FL
24 days ago

Carlos, the technician, was kind, courteous & professional & went above-and-beyond to explain the problem & answer questions. A+ Only issue I had was with the dispatcher who called the day before to reschedule for the following week due to an over scheduling issue. Thank goodness I got an automated call before Carlos arrived. Would have been frustrating if I had missed him due to poor communication.

Great Service

Bruce - Winter Garden, FL
24 days ago

Quick and easy with the right parts.

Working through an intermittent failure issue

Larry - Wellington, FL
25 days ago

Microwave intermittently blowing internal fuse, parts systematically are Being replaced. Hopefully this last replacement will fix the issue. Very pleased with the service given The nature of the intermittent failures.

Great service

Ann - Davie, FL
26 days ago

Julian was on time, complete with mask (or he would'nt be allowed in!). Completed repair in a timely and very efficient manner. If I need to call again for any reason I will be requesting him.

Great service from Michael

Christopher - Miami, FL
26 days ago

Micheal was on time, knew the product and service, was very helpful. He does great work.

Amazing service

Joe - Westchase, FL
28 days ago

David was professional, quick and upfront. Very pleased!

Amazing !

Joel - Lakeland, FL
29 days ago