Customer Reviews

Local Reviews
for Miami, Tampa, Orlando - Florida

RR Appliance Services Rated 4.6 out of 5 stars based on 1983 customer reviews

Our Reviews by City

Davie, FL (15)
Largo, FL (10)
Lutz, FL (10)
Miami, FL (95)
Tampa, FL (89)


Map of Miami Beach, FL

So so




Review of RR Appliance Services

We waited a week for a part that they did not need. And the technician showed up by himself, knowing he needed to move a stackable washer & dryer that he could not do by himself. So the whole experience was very unprofessional.


Map of Miami, FL

Complete Excellence and customer satisfaction




Review of RR Appliance Services

Great customer service, the tech was on time, and I was updated frequently about the status of my order, and the tech was very professional, and did a very good job


Map of Boca Raton, FL

JAVEN IS THE BEST




Review of RR Appliance Services

HE WAS A PRO AND HE SEEMED VERY PLEASANT AND KNOWLEDGABLE


Map of Boynton Beach, FL

Maureen




Review of RR Appliance Services

Great job


Map of Boca Raton, FL

Service was once man got here. It took too long to get him here to fix machine. Once he got here he did a good job




Review of RR Appliance Services


Map of West Palm Beach, FL

president




Review of RR Appliance Services

Polite, efficient accomodating


Map of Loxahatchee, FL

Refrigerator.




Review of RR Appliance Services

Great


Map of Jensen Beach, FL

AMAZING service!




Review of RR Appliance Services

Darius (I think was his name) was our technician and was punctual, thorough, kind and extremely understanding of our need to get our refrigerator working quickly due to our daughters insulin needing to be stored there. I would recommend him and the company to others without a doubt! It is nice to find someone that is hardworking, has a good personality and respects our time by showing up on time and working hard to fix in the issue in a timely manner!


Map of Delray Beach, FL

Great service




Review of RR Appliance Services

I think I already did your service man was timely, courteous, professional and went over and explained to me the problem


Map of Port St. Lucie, FL

Great service




Review of RR Appliance Services

Iā€™m glad you sent out this survey. I was going to call to express my stress free experience with your service technician. He explained in detail what he was repairing and made me comfortable with all he did. He also wore a mask the whole time he was here.... Would definitely recommend to my neighbors.....Thank you....


Janet




Review of RR Appliance Services

Michael is clearly an exceptional asset to R&R. He is professional & competent. It has become increasing difficult to find a service person in South Florida with his attributes.


Genghis




Review of RR Appliance Services

Good service


Great Service




Review of RR Appliance Services

Pedro was very professional, arrived on time and installed our new washing machine lid promptly,


Great Service




Review of RR Appliance Services

Jose showed up on time and fixed the problem promptly. He was professional and knowledgeable. Thank you!


Lisset




Review of RR Appliance Services


Patricia




Review of RR Appliance Services

Good Customer service. Good with conversation, Happy and he showed a commitment to his company.


Great service




Review of RR Appliance Services

Service by Darius was excellent.


Great service




Review of RR Appliance Services

Friendly technician


Great technician




Review of RR Appliance Services


Greg




Review of RR Appliance Services

6 trips and not fixed so not real happy with that. Darius was great. Very friendly and courteous. But machine is bad.


Great Service




Review of RR Appliance Services

Technician courteous and diligent in performance of his service


Service




Review of RR Appliance Services

Exelente person and technical, appreciate his collaboration. Thank you.


Good service




Review of RR Appliance Services

Very professional. Friendly. Respectful.


Call Backs are expensive




Review of RR Appliance Services

Disappointed in service do to ice maker put in that was broken but was not told by tech. When I informed him I had a massive block of solid ice on back wall in freezer the tech came in and said he fixed leak. I complained that there was more ice on back wall, tech decided to order another ice maker. Arrived at house and opened that one which was also broken and he left without telling us anything. Called the office and the girl on the phone was talking so much she would not let me speak at all. After the conversation of her yelling at me and talking to me like I was stupid she hung up on me. I am a State Certified Class A A/C license holder, have been in the Refrigeration Business for 45 years, 26 years in S. Florida and If my office personnel ever spoke to my customers like that she would have been fired on the spot. I asked the tech if he was going to break out the Ice in the freezer but he left all the ice for me to clean out. I told him the evaporator was most likely iced up as well. Make a long story short I cleaned the ice out myself then removed the panel for the evaporator and used a blow drier to completely defrost the coil. I am sure the tech meant well however we were stuck. All OK for now, hope we never have to deal with these folks again, rude just very rude office girl.


Jesus L




Review of RR Appliance Services

Jesus was very courteous and took his time to repair my refrigerator. He understood my concerns about my Frigidaire refrigerator and gave me a customer service number to voice my concerns. I recommend him.


Great service




Review of RR Appliance Services

Solution was found


Job well done




Review of RR Appliance Services

David was prompt, explained the problem, ordered the part and returned to fix the dishwasher


Prompt, polite and professional.




Review of RR Appliance Services

Very thorough.


Service




Review of RR Appliance Services

Great service and professional


Great Customer Service




Review of RR Appliance Services

Antonio did a great job on our warranty work on our Range. Everything seems to be working fine once again.


On time and Professional. Great service!




Review of RR Appliance Services


Dishwasher repair




Review of RR Appliance Services

Great service, all is good


Very pleased and grateful




Review of RR Appliance Services

Hello! I want to inform you that I am very pleased and thankful for the services provided by Mr. Solis yesterday afternoon. He conducted himself very professionally and explained me the diagnosis of the fridge. He was friendly and very respectful.


Great Service




Review of RR Appliance Services

Appliance repairs are never fun, but it is good to know that we can count on R&R and Will !


Owner




Review of RR Appliance Services

He was knowledgeable about my appliance


Great service




Review of RR Appliance Services

On time and professional


Great service




Review of RR Appliance Services


Doug




Review of RR Appliance Services

Very good


Refrigerator service




Review of RR Appliance Services


Roberta




Review of RR Appliance Services

Very satisfied, service Rep Was top drawer in every category: Timeline, knowledge, skill, curtesy, cleanliness and follow up.