Joseph

RR Appliance Rated 4.5 out of 5 stars based on 165 customer reviews

We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFS282LAF0
Near Riverview, FL 33579
Joseph
Job Details: 07/01/2022
Arrived to location and rediagnosed the refrigerator. Founfpd the inverter faulty. ; ordrng 1 5304530939 (Inverter)
We serviced a
SAMSUNG RESIDENTIAL REFR
Model RF28T5001WW/AA
Near Sun City Center, FL 33573
Joseph
Job Details: 07/01/2022
Unit is in good working condition. Customer could not figure out how to reset filter light
We serviced a
SAMSUNG DRYER - ELECTRIC
Model DVE50R5400V/A3
Near Ellenton, FL 34222
Joseph
Job Details: 07/01/2022
Inspected dryer and found humidity sensor faulty ; ordrng 1 DC32-00007A (Humidity sensor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Ruskin, FL 33570
Joseph
Job Details: 06/30/2022
Refrigerator right door gasket is torn; ordrng 1 W10830274 (Gasket)
We serviced a
LG WASHER
Model WM3600HWA
Near Palmetto, FL 34221
Joseph
Job Details: 06/30/2022
Inspected washer and could not find any leaks.
Sun City Center, Florida
07/05/2022
Overall Experience
WhirpoolWasherWarranty
Ruskin, Florida
06/16/2022
The Technician Joseph who services the Riverside, FL and vicinity was great! Prompt, polite, listened, and efficient onsite. Serviced a Whirlpool washer under Warranty. Apparently Whirlpool subcontracts Warranty Service to R&R over large regions of Florida. Good service experience overall. Suggestion to Whirlpool...Give your 'field guys' the parts they need to avoid the 'diagnostic visit' and repair in one visit. Suggestion to R&R...If the brands you subcontract with for Warranty Service don't give you parts, use everyday tools like FaceTime to talk to the customer before you come onsite to reduce the repair to one visit, not two. Joseph is still 5-Star regardless of suggestions above. Washer is fixed.
Overall Experience
PatW
Parrish, Florida
06/14/2022
Difficult to schedule. Last minute changes from afternoon appointment to morning appointment (which means we need to take a whole day off of work). Last minute cancelation, after we got that call that the tech was one their way, due to one of the pieces being damaged, and they wouldn’t put in the other part. We were without an ice maker for months due to all these changes. Have suggested to store where we bought appliance from not to use RR Appliance. I have dealt with another company that was much more easy to work with and professional.
Overall Experience
Emanuel
Duette, Florida
06/02/2022
Excellent and professional service from start to finish, very satisfy and high recommended.
Overall Experience
Palmetto, Florida
05/31/2022
Joseph was on time for his appointment to fix my dishwasher. He was pleasant and knowledgeable and solve the problem.
Overall Experience