One of the great things about modern refrigerators is their ability to give you an error code when there is a problem with the refrigerator. Of course, it doesn’t help if you don’t know what the error code means, so we have put together this list of the most common GE refrigerator error codes to help you to understand and fix the problem.
Error code: PF
Problem: There has been an interruption to the refrigerator’s power supply, often due to a power cut.
Fix: You may be able to clear the error code by pressing “System Check” or “Cancel.” If you cannot, disconnecting the power to the refrigerator should clear the error code. While the PF error code is usually nothing to worry about, you should check the condition of the items inside the refrigerator in case they have spoiled. There could also be a more serious problem with the power supply to the refrigerator.
Error code: CC
Problem: The refrigerator or freezer temperature is too hot or cold.
Fix: Check and adjust the temperature. GE recommends a refrigerator temperature of 37 degrees Fahrenheit and zero degrees Fahrenheit in the freezer compartment. The refrigerator could also have a defective component, such as the evaporator fan or condenser coils, or the vents may be blocked, stopping the air from circulating.
Error code: FF
Problem: The temperature is rising too quickly.
Fix: There may be a problem with either the refrigerator’s thermistor, evaporator fan, or the defrost control board. If the FF error code is in combination with the PF error code, the rapidly rising temperature could be caused by the refrigerator recovering from the power interruption it experienced. You will want to check your food to make sure it hasn’t defrosted or spoiled.
Error code: CI
Problem: The ice maker is not working properly.
Fix: There are a range of things that could be wrong with the ice maker, such as a blockage, too much ice, or a problem with the water supply. The following components should be checked for faults: The water inlet valve (valve may be stuck), the water pressure (needs to be at least 20 psi), and the water supply (may have been turned off).
Error code: dE
Problem: The defrost system has not been working for the past 24 hours.
Fix: The refrigerator may have a defective defrost heater, broken defrost timer, or blown defrost sensor fuse. The defective component will need to be replaced to fix the issue. Keep an eye on the items in the refrigerator, the refrigerator temperature, and components that are prone to ice building up, such as the evaporator fan while dealing with this issue.
Error code: 88 or 89
Problem: Similar to a PF error code, this error code refers to a power interruption or surge that may have caused a problem with the control board.
Fix: Like the PF error code, try to clear the error code by pressing “System Check” or “Cancel,” and if that doesn’t work, unplug the refrigerator for a few minutes. If the error code remains, the control board should be inspected for signs of burning or other damage. A damaged control board will need to be replaced.
Error code: E2 or 0000
Problem: There is a problem with the main control board.
Fix: The main control board needs to be accessed and checked for damage or that its wiring harness is connected. Signs of burning or shorted wires indicate the control board needs to be replaced. Testing a control board is difficult and replacing it can be expensive, so it is best to contact a trained technician to investigate this problem.
Error code: Lc Er
Problem: There is a communication problem between the main control board and the integrated circuit chips.
Fix: Unfortunately, there isn’t an easy way to diagnose or solve this issue. The main control board probably needs to be replaced, but the diagnosing and cost of a new control board mean it is best to contact a trained technician to investigate this problem.
Error code: EC
Problem: There isn’t actually a problem with the refrigerator; it is just that EC can look like tC, which means Turbo Cool. Turbo Cool means that the refrigerator is cooling quickly, usually due to the refrigerator door being opened too often.
Fix: There is nothing to worry about, but you can make sure the refrigerator door is not left open too often or for long periods and check that the refrigerator’s cooling system is working properly and no vents are blocked. You should be able to turn off Turbo Cool by pressing the Turbo Cool button.
Error code: EF
Problem: Like the EC error code, there isn’t a problem with the refrigerator, it is actually tF, which means Turbo Freeze. Turbo Freeze is a function to rapidly lower the freezer temperature, which you may use after defrosting and cleaning the freezer.
Fix: Turbo Freeze can be turned off by pressing the Turbo Freeze button, or it will turn off automatically after 8 hours. If the function was not activated on purpose, check that there isn’t a problem with the freezer cooling system. If the issue persists, there may be a problem with the main control board.
Error code: SA 66
Problem: Another code that confuses people, SA 66 means the refrigerator is in Sabbath Mode. Sabbath Mode is designed for certain religious observances and holidays. If the refrigerator is in Sabbath Mode, it will affect the defrost function, the ice maker, dispenser, and touch control panels.
Fix: Sabbath Mode can be turned off by pressing both the minus and temperature keys for five seconds.
The above error codes represent the most common GE refrigerator error codes and those that often cause confusion. If you have a different error code, it will likely require a trained GE technician to diagnose and fix the issue. You may also get some answers from the refrigerator’s diagnostic mode or if you have the refrigerator’s tech sheet.