Carol - Fort Pierce, FL
This time was better than the first time
Needs more work to complete
Lloyd - Miami Beach, FL
Need to send someone to finish the job. New pump is not quiet but sounds like untuned Diesel engine. Also one end of handle is not fastened onto front of dishwasher and dishwasher no longer lines up to rest of lower counter door fronts when closed. Send help please. This has been going on for over 3 months with service company blaming appliance insurance company and visa versa.
"Finkelstein - Miami, FL
Review For Carlos
Laurie - St. Petersburg, FL
Carlos was great! He fixed the issue right away, knew what to look for. Very nice person too! Thank you
Raji - Lakeland, FL
Answered all my questions and Good service
Audrey - Auburndale, FL
Tech was early and only took 5min . Was an easy fix.
Laura - Ruskin, FL
Nancy - Valrico, FL
Nancy - Riverview, FL
Great service. Was in and out in no time. Knew what he was doing.
Great and speedy service
Ashley - St. Petersburg, FL
Service was speedy and efficient, great customer service and very knowledgeable.
Omar - Tampa, FL
Alicia - Doral, FL
Julian is highly professional, knowledgeable with a pleasant respectful attitude. He went out of his way to solve our problem and provided us with helpful instructions & product information. We will highly recommend this company and this technician!
Janet - Goulds, FL
Great service, knowledgeable
Norman - Plant City, FL
Yasmin - Kissimmee, FL
The technician was very knowledgeable and friendly but professional
Gerald - Margate, FL
The young man that serviced my dishwasher was excellent highly recommend
Chris - Lakeland, FL
He was very nice very polite
"Oronoz - Port St. Lucie, FL
The tech was very kind and friendly. He explained what he found to be wrong & that he corrected the problem. But the water 💧 leak into the refrigerator and the freezer is still happening when I use the Ice 🧊 Maker.
Chouksey - Sanford, FL
Technician was in rush n arguing lot
Charmain - Coral Springs, FL
Awesome service! Highly recommend
Alex - Davie, FL
D - Winter Haven, FL
Technician did not Care
Daniel - Citrus Park, FL
Technician came in and asked for waivers to not be responsible for anything. He was on a personal cal when he came in. He then opened the fridge did not look at anything and said nothing I can do. Did not attempt to research any problem. Just told us you can’t put things that will freeze in the back of a fridge. What good is a fridge if you can’t put stuff in the back.
Gordon - St. Petersburg, FL
Happy with the service and comfortable with the price.
Alesia - Orlando, FL
It wasn’t the technician that is offensive it is your company. I requested to speak to a supervisor on several occasions, it didn’t happen. I would not recommend this company to anyone. Absolutely no professionalism at all. Sad
service on washer
Walter - Winter Park, FL
Hector was a very good tecnician.
Richard Mounier - Winter Haven, FL
Mot satisfied because the person that came out said that the unit should be replaced, but yet told Frigidaire it could be fixed.
Michelle - Fort Lauderdale, FL
Jorge - Miami, FL
PEDRO WAS GREAT, COURTEOUS, AND KNOWLEDGEABLE
Danny - Miami, FL
Friendly and knowledgeable
Christine - Palm Beach Gardens, FL
Vladimir - Miami, FL
Maria - Sunrise, FL
Thank you for your prompt and professional service. Jesus was extremely professional, courteous and knew exactly what was the problem with the refrigerator. It was great knowing I was in a professional's hands!
Janice - Hillsboro Beach, FL
Repairman right on time and fixed the problem quickly. Friendly, professional, and knowledgeable.
Sara - Miami, FL
Got the job done thank you
Patricia - St. Petersburg, FL
Always gave a heads up when he was coming. Got there within 20 minutes. Worked swiftly And it’s very nice to have a highly functional dishwasher
Christa - Valrico, FL
Did not fix our issue. Didn’t even try to help. He had to call someone else to walk him through what to even do and we are still left with a dryer that is broken.
Took a long while for him to get herr
Cathy - Clearwater, FL
Good however my garbage disposal leaks
Toni - Orlando, FL
Jose wS wonderful and new whT he was doing we’ve had 2 joses in our home and both great we use you all the time
Great service, long wait for parts
Jason - Orlando, FL
My technician was great. Was not expecting the parts delivery to take as long.
Anthony - Tampa, FL
Well I told your worker my microwave wasn’t working cutting off and on but he said nothing he could do because It was hot when he was here but the wires make piping sounds now it’s not working at all he could here the sounds I am mad I told Sears
Amelia - Miami Beach, FL
Antonio worked hard.
Antonio worked with great focus to figure out the issue with my dishwasher. He did a great job.
Gerard - Palm Harbor, FL
David is a gentleman who appears to be quite adept with his skills and manner. Besides the work order at hand, he answered other questions on the microwave that we had, and on our refrigerator with confidence and ease..good guy!
Carlos - Miami, FL
William - Tampa, FL
Great Service Technician
Christine - Davenport, FL
Diana - St. Petersburg, FL
Silvia - Miami, FL
Waiting for part
Danny - Bradenton, FL
Was here nov 3 , waiting for replace ice maker. Today is dec 9, no word from anyone
Thomas - Pompano Beach, FL
He showed up on time (early)... very respectable.. listened to my concerns and fixed the problem... He's the guy you want for appliance repair
Silvia - Doral, FL
Julian knew exactly how to diagnose the problem and ordered the appropriate parts for the fridge. This was the 2nd time he came to my home. I hope that the replacement of the defective parts is the final solution!
Larry - Palm Beach, FL
Excellent service by technician but took too long to get the parts
Juvenal - Miami, FL
Letitia - Miami, FL
Francine - Boynton Beach, FL
Levelling of refrigerator doors
Rosa - Lauderdale-by-the-Sea, FL
The technician was very precise and fixed terrible levelling he believes was caused during delivery
Michelle - Key Biscayne, FL
Chad - Pembroke Pines, FL
Jesus was friendly and knowledgeable
David - Orlando, FL
Jose was very nice , felt badly as the part for my stove was too small. He handled it well and helped me make the old part usable . Bingo!! Thank you Jose
Flora - Deerfield Beach, FL
Veronica - Bal Harbour, FL
Chalom - Hollywood, FL
Quick service after the replacement parts were avsilable
Donatella - Miami, FL
Mr Pedro was quick to perform the service AFTER the replacement parts were available, which took about 1 week.
Great service. Punctual and attentive to detail
Danny - Pembroke Pines, FL
Awesome and professional 👍 technician
Bienvenido - Haines City, FL
Frank is very courteous and professional at his job, while maintaining social distancing at performance of work.
Margie - Valrico, FL
Dishwasher is still broke that’s four years of complaints and poor repair people that can’t fix it. Roberto was great, he tried everything to fix .
considerate service call due to holiday.
Lois - Sun City Center, FL
I was thankful that the company remembered me when a cancellation occurred. There turned out to be no malfunction and the repairman was very nice in not making me feel stupid.
Pat - Clermont, FL
Jose put in new element, but red light did not come on to tell the temperature of oven. He said he have to order another part. He also told me that I had to move the stove myself. I am 85 years old and cannot move stove by myself. He was very rude. I told him not to return.
Debbie - Kissimmee, FL
Patricia - Boynton Beach, FL
Javier and his repair team were fabulous. Explained the issue in a way that I could understand and completed the fix quickly. I will remember your company for future appliance problems
Linda - Fort Lauderdale, FL
Very nice gentleman and worked hard to resolve the issue
Jacqueline - Saint Petersburg, FL
Carlos was fabulous! We had several issues with our refrigerator and he went above and beyond to fix them all. When parts weren’t perfect, he made sure to order ones that were. Very professional, and very nice.
MrRon - Casselberry, FL
Seretha - North Miami Beach, FL
Excellent service!!! Extremely professional!!!
Need to learn customer relations
Mary - Port St. Lucie, FL
Was not impressed Was constantly on phone with someone Blamed problem on the company that installed stove Which was contacted today and rechecked every thing Seems like he couldn't be bothered with fixing the issue
John - Lakeland, FL
Face to face contact with R&R was fine! Waiting for part was agonizing!
Steve - Stuart, FL
Figured out what was wrong with my dishwasher within 2 minutes and fixed the problem.
Gisela - Hialeah, FL
Carmen - North Palm Beach, FL
Leeps and bound superior to the first company Sears sent me. Very organized and efficient team. Will was professional, courteous and personable. If I have any other issues with my appliances, I will definitely ask for RR and Will. Thank you.
Service was great they fix the problem
Richard - Dania Beach, FL
Service was great they fix the problem
Dee - West Palm Beach, FL
Very professional and knowledgeable.
Holly - Oakland, FL
Jose was absolutely a rock star and showed me the errors that my builder made and made suggestions of how to get it fixed so the error with the oven does not continue. He was fast and efficient and didn’t mind my hovering to learn about the issues. He truly is a great asset to your team!
Collins - Orlando, FL
Jose was very nice and polite
Silvia - Miami, FL
La experiencia no ha sido buena porque hace solo 2 días lo arreglaron y ya se volvió a romper
Thomas - Vero Beach, FL
John - Princeton, FL
Excelent customer services
Derrick - Port St. Lucie, FL
Kathy - Delray Beach, FL
Jason was great! Came to my home 3 times and finally fixed the leak in my washing machine.
Danny - Pembroke Pines, FL
On time. Prompt. Fast service
G. - Miami, FL
Troy - Stuart, FL
Very unprofessional and would not use RR again.
Daisy - Boca Raton, FL
Great service, professional and very nice.
Great Technician, horrible company
Melanie - Delray Beach, FL
Javen was excellent. He was very knowledgeable and gave me excellent and professional service. As for the company itself, I will never use you again. I called and filed a complaint with Electrolux.
Excellent and courteous service
Joanna - Miami, FL
Michael was competent and attentive during his service call. He continued to sort out a solution - and found one!
Dishwasher Service was perfect. Very pleased.
Dahlia - Highland Beach, FL
Serviceman was very professional and knowledgable.
Steve - Stuart, FL
Michael - Miami, FL
He is very pleasant and honest.
Great Technician! Awesome Service
Terry - Auburndale, FL
Our technician Frank was extremely professional, dependable and knowledgeable. Our entire experience with RR from the friendly receptionist to the parts department to the in home tech was the best experience possible! They did everything they said they would on time and with great follow up communications to let us know the status of ordered parts. A gem of a repair service!
Juan - Weston, FL
Pamela - Kissimmee, FL
Took time for parts to arrive, we have to wait 2 weeks not using our stove but they did a good job when parts finally came
Serge - Miami, FL
As I said the service was great the waiting for the parts was the main problem
Average customer service, great repair.
Jeff - Jupiter, FL
2 Issues that have no resolution
Janet - Boca Raton, FL
Pedro was prompt and professional. Unfortunately, mu 2 issues were not fixable, so he didn't need to do anything.
Miguel - Vero Beach, FL
Great service, Darius A. Was super professional, good manner when talking to people, and very helpful.
Richard - Kissimmee, FL
Richard - Kissimmee, FL
Technician is excellent
Chyrel - Orlando, FL
Kiara - Lakeland, FL
Milagros - Lakeland, FL
J - Clermont, FL
Cin - Boynton Beach, FL
Issue was not resolved and did not receive any feedback or follow-up
Builders - South Miami, FL
done thank you for your help our customer was left extremely happy with the LP conversion
Kenneth - Miami Beach, FL
Our technician was excellent. He diagnosed the problem, explained it to us and preceded to fix the issue.
Gustavo - Miami, FL
Tech was not friendly and I still have ice forming outside the ice cube area after several visits and change outs. The new door seal/gasket is wrinkled does not look professional...
Hi good job
Luiz - Plantation, FL
Evelyn - Miami, FL
I have a small baby with a heart condition. So the service people came and repaired dryer it broke the next day. Not only did it break but they left the front panel to one side not completely closed. Then I rescheduled for another reappointment for Thursday and they never showed up to leave me without a dryer for the entire weekend. I called them back for an appointment it’s been 25 days since my dryer broke with small baby. They finally give me an appointment for morning on this coming Monday and they call me back the next day telling me they made a mistake it can not be for morning it has to be for evening. Now you tell me am I suppose to give a good review because my dryer is still not working
Carey - Coral Gables, FL
Did not look at my exhaust fan & said it was an installation issue
Lesley - Lauderhill, FL
Lisa - Riverview, FL
Jan - Lakeland, FL
Frank was great. The office staff isn't. First appointment was changed from AM to PM, then I had to call late (almost 5) to find there had been an emergency and need to reschedule. Did that and Frank came on time. All was well.
Elizabeth - Orlando, FL
They come on time and did a great work.
Maria - St. Cloud, FL
Very direct and honest
Toni - Lake Mary, FL
He was great, everything works!
Justin - Miami, FL
Michael was knowledgeable and very helpful. Would hire him again for sure!
Excellent Service Technician
Anna - Homestead, FL
Lawrence - Delray Beach, FL
Problem taken care of. Thank you
Yussef - Miami, FL
Hector - Miami, FL
Michael - Palmetto Bay, FL
RR Appliance has been very professional in their dealings with me.
Catherine - Deltona, FL
Hector did a wonderful job on my two refrigerators and found a problem that none of the others repaire men told me about and he got it fixed thank you Hector
Jose was nice
Kirsten - Gotha, FL
Didn't clean up after checking our washer, dryer or refrigerator. Tracked dirt from his shoes all over tile floors. Never checked or cleaned refrigerator coils, never brought in a vacuum. He was eager to fix issue with our ice maker and was nice.
Ramonia - Orlando, FL
Lawrence - Casselberry, FL
The tech lied to me
Cathy - Valrico, FL
Waste of my time
Lloyd - Lakeland, FL
Carline - Coral Springs, FL
Technician was helpful and curteous
Bernadette - Tampa, FL
Technician did a satisfactory job in repairing our oven. He was friendly, wore a mask, and explained to me exactly what he did. I was pleased with the results.
Elliot - Boynton Beach, FL
Prompt service knowledgeable service technician
Gregory - Miami, FL
Peter - Palm Beach Gardens, FL
Quickly resolved problem
Cynthia - Boynton Beach, FL
Juan - Port St. Lucie, FL
John - Palmetto, FL
James - Winter Park, FL
And - Riverview, FL
Lennox - Vero Beach, FL
The technician was courteous, professional and informative. He ordered the parts and came back to install them
Fast service! Tech was very nice
Brittany - Deltona, FL
Ana - South Palm Beach, FL
Great services man very knowledgeable and excellent manera, very happy with him
Boynton beach service
Aniel - Boynton Beach, FL
Maribel - Miami, FL
Bad attitude and did not fix the problem
Jesus was great.
Andre - Coral Springs, FL
Eddy - Miami Beach, FL
We waited a week for a part that they did not need. And the technician showed up by himself, knowing he needed to move a stackable washer & dryer that he could not do by himself. So the whole experience was very unprofessional.
Complete Excellence and customer satisfaction
Hector - Miami, FL
Great customer service, the tech was on time, and I was updated frequently about the status of my order, and the tech was very professional, and did a very good job
JAVEN IS THE BEST
Arthur - Boca Raton, FL
HE WAS A PRO AND HE SEEMED VERY PLEASANT AND KNOWLEDGABLE
Maureen - Boynton Beach, FL
Service was once man got here. It took too long to get him here to fix machine. Once he got here he did a good job
Helene - Boca Raton, FL
Leslie - West Palm Beach, FL
Polite, efficient accomodating
Mathew - Loxahatchee, FL
Krista - Jensen Beach, FL
Darius (I think was his name) was our technician and was punctual, thorough, kind and extremely understanding of our need to get our refrigerator working quickly due to our daughters insulin needing to be stored there. I would recommend him and the company to others without a doubt! It is nice to find someone that is hardworking, has a good personality and respects our time by showing up on time and working hard to fix in the issue in a timely manner!
Andrew - Delray Beach, FL
I think I already did your service man was timely, courteous, professional and went over and explained to me the problem
Louis - Port St. Lucie, FL
I’m glad you sent out this survey. I was going to call to express my stress free experience with your service technician. He explained in detail what he was repairing and made me comfortable with all he did. He also wore a mask the whole time he was here.... Would definitely recommend to my neighbors.....Thank you....
Janet - Bay Harbor Islands, FL
Michael is clearly an exceptional asset to R&R. He is professional & competent. It has become increasing difficult to find a service person in South Florida with his attributes.
Robert - Hollywood, FL
Helen - Coral Gables, FL
Pedro was very professional, arrived on time and installed our new washing machine lid promptly,
Susan - Weston, FL
Jose showed up on time and fixed the problem promptly. He was professional and knowledgeable. Thank you!
Lizette - Miami, FL
Patricia - Boca Raton, FL
Good Customer service. Good with conversation, Happy and he showed a commitment to his company.
Michael - Fort Pierce, FL
Service by Darius was excellent.
Zina - Boynton Beach, FL
Brian - Miami, FL
Greg - Vero Beach, FL
6 trips and not fixed so not real happy with that. Darius was great. Very friendly and courteous. But machine is bad.
James - Homestead, FL
Technician courteous and diligent in performance of his service
Samuel - Lauderhill, FL
Exelente person and technical, appreciate his collaboration. Thank you.
Ariel - Miami, FL
Very professional. Friendly. Respectful.
Call Backs are expensive
Susan - St. Cloud, FL
Disappointed in service do to ice maker put in that was broken but was not told by tech. When I informed him I had a massive block of solid ice on back wall in freezer the tech came in and said he fixed leak. I complained that there was more ice on back wall, tech decided to order another ice maker. Arrived at house and opened that one which was also broken and he left without telling us anything. Called the office and the girl on the phone was talking so much she would not let me speak at all. After the conversation of her yelling at me and talking to me like I was stupid she hung up on me. I am a State Certified Class A A/C license holder, have been in the Refrigeration Business for 45 years, 26 years in S. Florida and If my office personnel ever spoke to my customers like that she would have been fired on the spot. I asked the tech if he was going to break out the Ice in the freezer but he left all the ice for me to clean out. I told him the evaporator was most likely iced up as well. Make a long story short I cleaned the ice out myself then removed the panel for the evaporator and used a blow drier to completely defrost the coil. I am sure the tech meant well however we were stuck. All OK for now, hope we never have to deal with these folks again, rude just very rude office girl.
Gladys - Hollywood, FL
Jesus was very courteous and took his time to repair my refrigerator. He understood my concerns about my Frigidaire refrigerator and gave me a customer service number to voice my concerns. I recommend him.
Alberto - Miami, FL
Solution was found
Job well done
Steve - Lutz, FL
David was prompt, explained the problem, ordered the part and returned to fix the dishwasher
Prompt, polite and professional.
Barbara - Lakeland, FL
Kristie - St. Petersburg, FL
Great service and professional
Great Customer Service
Robert - Lake Wales, FL
Antonio did a great job on our warranty work on our Range. Everything seems to be working fine once again.
On time and Professional. Great service!
Dolores - Tampa, FL
Raul - Apopka, FL
Great service, all is good
Very pleased and grateful
Mildred - Pembroke Pines, FL
Hello! I want to inform you that I am very pleased and thankful for the services provided by Mr. Solis yesterday afternoon. He conducted himself very professionally and explained me the diagnosis of the fridge. He was friendly and very respectful.
Karyn - Jupiter, FL
Appliance repairs are never fun, but it is good to know that we can count on R&R and Will !
Charles - Miramar, FL
He was knowledgeable about my appliance
Carole - Boca Raton, FL
On time and professional
"Wpb - West Palm Beach, FL
Douglas - Highland Beach, FL
H - Palm Beach Gardens, FL
Roberta - Sunrise, FL
Very satisfied, service Rep Was top drawer in every category: Timeline, knowledge, skill, curtesy, cleanliness and follow up.
Alberto - Miami, FL
Todd - Miami Beach, FL
Thomas - Hallandale Beach, FL
Gloria - Boca Raton, FL
Gabriel - Miami, FL
He is an amazing technician. The problem is the refrigerator has many issues and even though he tries his best to fix them the issue still remains.
Craig - Wellington, FL
Richards - Greenacres, FL
service well done
DRYER - ELECTRIC WHIRLPOOL WED5620HW0 Need two man. Dryer on top of washer small space. Loud noises when you push bottom; ordrng 2 WPW10314173 (Roller)s and 1 WP697772 (Blower wheel) and 1 W10837240 (Idler pulley) and 1 W11086656 (Motor)
DRYER - ELECTRIC ELECTROLUX EFME417SIW Needs a belt ; ordrng 1 134719300 (Belt)
REFRIGERATOR THOR TBC2401DI Need Mtc probe .if not work they will replace ; ordrng 1 Dq09-011adq09-001a
WALL OVEN SAMSUNG NQ70M6650DS C10 error on mw part of wall oven combo. Gas sensor needs to be replaced. Turntable support cracked.; ordrng 2 DE32-60011A (HUMIDITY SENSOR)s and 1 DE92-03729P (CONTROL) and 1 DE94-03942A (DOOR) and 1 DE94-04028A (TURNTABLE TRAY SUPPORT )
OVEN MIELE H6800BM "Left 5721526 hinge assy Right 5721513 7520040 screw assy nut 0010476 washer 4057430, multiple issues with unit also need the magnets to space the switches"
DRYER - ELECTRIC KENMORE 110 60722990 Needs timer and door switch ; ordrng 1 Wpw3976577 (Timer) and 1 Wpw3406107 (Door switch)
REFRIGERATOR FRIGIDAIRE FFHB2750TS9 Right ff door not closing properly ; ordrng 1 807460147 (DOOR)
REFRIG/SIDE-BY-S SAMSUNG RH25H5611SR Job complete
REFRIGERATOR FRIGIDAIRE FGSC2335TFB Need parts; ordrng 1 241510205 (Ff gasket) and 1 241510206 (Frz gasket)
WASHER WHIRLPOOL WTW4815EW Replace the belt job completed
DISHWASHER GENERAL ELECTRIC GDT580SMF7ES Advised the customer they are not using the jet dry and not running the water to get it hot before running the unit. The dispenser was dry not any jet dry in unit at all. Job completed
REFRGERATOR FRIDGIDAIRE FFSS2615TS5 Box that part came in labeled correctly but once opened different part was in box. Reordering part; ordrng 1 242034604 (Lower hinge)
REFRIGERATOR FRIGIDAIRE FFU14F7HBJ "Founded error beep door ajar. Was last time Incomplete part!!Last time replaced door switch and stop beeping The Control Board came without the plastic frame. As you can see from the attached photo It is useless without it. The photo on your parts website shows part # 297235200 with the plastic housing. The frame on my bad one was broken, so it was absolutely necessary to have the whole thingIf not founded the correct part cannot finish job ; ordrng 1 297235200 (Control Board with a plastic housing frame)"
WALL OVEN FRIDGIDAIRE FEB24S2AB0 changed parts job complete
D T O SHEDULE DACOR DYF30BFBPL Parts installed
REFRIGERATOR FRIDGIDAIRE FFTR2021TS0 Part installed job complete
MICROWAVE OVEN FRIGIDAIRE FFMV164LSA Customer wants ms. Need parts; ordrng 1 5304522899 (Kit) and 1 5304477388 (Door assembly) and 1 5304488359 (Fuse)
WASHER ELECTROLUX EIFLS60JIW1 "We checked belt, drain pump, door lock switch and everything is okDon't founded any issues or error Tested ok 2 cyclesJob is complete"
FREEZER FRIDGIDAIRE "Frost in freezer, performed service flash rf1405. Siliconed sides, door alignment and silicone gasket, jc"
OVEN PEERLESS SAK100OP01 Bottom oven gas and spark module are not trained on need parts see pictures could not find.; snapped 3 QuickPics
FRIDGE SAMSUNG RF217ACRS/XAA Part change job complete collected remaining balance with card.
DRYER SAMSUNG DV45H6300EG/A3 "Pully making noise, need part.; ordrng 1 DC93-00634A (Pully) and 1 6602-001655 (Belt)"
REFRIGERATOR LG LFXC42796D Cust has part of housing hose. Changed part. Collected. Job complete
REFRGERATOR KITCHEN AID KSCS25INSS00 Need heater and by metal ; ordrng 1 WP2210737 (Heater) and 1 Wpw10235581 (By metal)
REFRIDGERATOR LIEBHERR HCB1560 When I arrived Was not making ice and the lights were not turning on in the freezer compartments also found frost in the back of the unit freezer section. Called LIEBHERR Put unit into diagnostic mode found no errors with any of the parts was determined that the unit needs 24 hours to defrost so the waterline can defrost and icemaker to start working again and evaporator fan to start working. Will return parts job complete. Not my original call.
DISHWASHER FRIGIDAIRE FDPC4221AS0A Part installed
WASHER LG WM2650HWA "User interface connector pieces broke into knob, ordering parts; ordrng 1 Ebr36870731 (User interface) and 1 4941er3005a (Knob)"
ELECTRIC RANGE FRIGIDAIRE FGEF3059TF0 REPLACED LF SURFACE ELEMENT TESTED OK IN FRONT A CUSTOMER JOB IS COMPLETE
HOME LAUNDRY - E FRIGIDAIRE LAFW6000LW0 Replaced door boot Tested ok one cycle in front a customer Not leak Job is complete
REFRIGERATOR FRIGIDAIRE LFSS2612TF4 Job complete
ELECTRIC RANGE FRIGIDAIRE FCRE3052AW Found the unit working as designed advised customer to run unit job completed
REFRIGERATOR FRIGIDAIRE FFTR1814TW Part installed
DISHWASHER FRIGIDAIRE FGID2468UF Drain line had foreign object in it. Cleared line. Unit is working
REFRIGERATOR FRIGIDAIRE FFTR1814TW "Frost on right side of freezer door. Checked gaskets and they seem to be sealing fine. Performed door alignment and silicone corners, icSend invoice to REJEAN.GAUTHIER@VIDEOTRON.QC.CA"
REFRIGERATOR FRIGIDAIRE FFSS2615TS Unit is working perfectly fine after customer changed filter as per requested. Job complete. Returning all parts.
REFRIGERATOR FRIGIDAIRE FFTR1835VW0 Ice maker was offTurn on and cleane up all freezer from ice Advice customer have to wait minimum 48 hours to produce ice Job is complete
HOME LAUNDRY - E ELECTROLUX EFLS210TIS "Tub shaking and moving forward, Removed additional installation bolts, job complete"
DRYER - ELECTRIC ELECTROLUX EIED200QSW00 Found the front door seal not on correctly replaced ck ok job completed
REFRIGERATOR KITCHENAID KSRP22FNSS00 Part installed job complete
WASHER WHIRLPOOL GHW9150PW0 Part changed job complete.; used 1 WP8181747 (Gasket) from stock
DIS HWASHER MILE G843SCVI PLUS "Changed parts job completed, circulation pump was needed. Handle on door is custom, already coming off before we touched it. We cannot do anything because it is part of the custom panel which is also coming off. Not our fault"
REFRIGERATOR BO SAMSUNG RF26HFENDSR "Parts changed, jcCustomer specifying that new error code came on user interface over the weekend. 25e error code, signaling defrost error. Tested defrost heater and bi metal and they tested good. Found defrost thermistor testing out of spec. Thermistor was testing like it is in 12 degree temps rather than the 57 temp it was at. Ordering part; ordrng 1 Da32-10104n (Temp sensor)"
WALL OVEN MIELE H4086BM "Could not diagnose, unit has to be removed or need second person; saved tckt"
DRYER - ELECTRIC HOTPOINT HTX24EASK0WS Found the unit working properly customer has vent issues need vent looked at ck ok at this time job completed
WASHER KENMORE 4.18E+10 Replace part tested ok gets hot water
DISHWASHER MIELE n/a Customer needs pump making noise customer has make assessable built-in into cabinet ; ordrng 1 11025011 (Drain pump)
WASHER WHIRLPOOL WFW8540FW1 Found a pieces of zip ties in the washer baffle Pausing the unit to make a loud noise that something was hitting the tub removed it noise disappeared job complete.
STOVE WHIRLPOOL n/a Needs a control panel but the part not available customer buy new
WASHER FRIGIDAIRE FFFW5000QW0 Needs part listed. Collected trip fee; ordrng 1 134762010 (Pressure switch)
REFRIG/SIDE-BY-S FRIDGIDAIRE FFHS2322MW0 FOUNDED NOT ICE PRODUCE MAKERREROUTE FOR PARTADVICE CUSTOMER HAVE TO REPLACED HOUSE WATER INLET VALVE. IS NOT OPEN PROPERLY NEXT TIME HAVE TO BE THE NEW VALVE TO CORRECT PRODUCE ICE; ordrng 1 241798231 (Ice maker)
REFRIGERATOR SAMSUNG RF4287HABP IF RECALL please order panel DA97-08434C and sensor DA32-10104N total 347.58 (-90 already paid). Piece of ice on fan cleared.
REFRGERATOR MIELE KFN 9855 IDE LI Needs refrigerator gasket. They have to shut off the refrigerator section the night prior. Customer has to pay diagnostic; saved tckt
REFRGERATOR SAMSUNG RF4267HARS/XAA Remaining balance collected. Parts installed job complete
WASHER FRIGIDAIRE GLTF2040ES0 "the correct part needed is 134371220, tracked correct model number GLTF2940FS0, advised customer that will need to reschedule for tomorrow morning But customer is leaving early morning and really wants washer repaired. Talked to Carlos about situation.; ordrng 1 134371220 (Inlet valve)"
WASHER ELECCTROLUX EWFLS70JIW0 Changed parts job completed. Total for Labor is $250
DRY ER ELECCTROLUX EIMED60JIW6 . What's not able to check with power because of unit being brought down and power cord not being long enough see pictures.
MICROWAVE OVEN FRIGIDAIRE FFMV1645TB H 206 microwave not heating need high side parts. Microwave must be accessible.; ordrng 1 5304509478 (Capacitor) and 1 5304509479 (Diode) and 1 530450970 (Magnetron)
WASHER ELECTROLUX n/a Not founded error or issues about drain Tested ok
REFRIGERATOR FRIGIDAIRE FFTR1814TWF We have done flash service 1405 have done everything possible. File number: 84219317
REFRIGERATOR FRIGIDAIRE FFFU20F2VW0 "Replacee the control panel, svc kit and harness ck ok job completed"
REFRIGERATOR FRIGIDAIRE LFFH17F3QWC Bad gasket Reroute for part ; ordrng 1 5304505529 (Door gasket)
MICROWAVE OVEN FRIGIDAIRE FFMV1645TS Used part from TS. Please replenish part. Unit tested good. JC; used 1 5304523454 ( Latch kit) from stock
ELECTRIC RANGE FRIGIDAIRE FFEF3054TW Threads on handle are worn. I informed customer of the possibility that the handle will not be covered. If this is the case the customer request we call them with a price quote ; ordrng 1 5304522047 (Handle)
REFRIGERATOR FRIGIDAIRE FGHB2866PF Replace the water valve and ice maker job completed
REFRIGERATOR FRIGIDAIRE FFSS2615TS5 Office going to order gasket ;
MICROWAVE OVEN FRIGIDAIRE FGMV17WNVFA order white paint file number 84218811; ordrng 1 5303321319 (White paint)
REFRIGERATOR FRIGIDAIRE FFHT1425VV Not covered under warranty Cosmetic called tech file number 84217888 recommends epoxy to be use and touch up paint
REFRIGERATOR FRIGIDAIRE LGHB2869TF Advised the customer getting low water pressure from the reverse osmosis need to get it looked at job completed
DISHWASHER FRIGIDAIRE FGID2466QF7A replace parts tested ok
MICROWAVE OVEN FRIGIDAIRE FGMV176NTF Needs cap fuse and trans; ordrng 1 5304509478 (Cap) and 1 5304509451 (Fuse) and 1 5304509476 (Transformer)
REFRIGERATOR FRIGIDAIRE FPBC2277RF1 Unit needs parts listed. Due to false temp reading in frz; ordrng 1 5304502625 (Main pcb) and 1 240597203 (Frz temp sensor)
ELECTRIC RANGE FRIGIDAIRE FFEH3054USB Order parts; ordrng 1 5304514108 (Board) and 1 316419380 (Overlay)
ELECTRIC RANGE FRIGIDAIRE FFEW3026TS Order parts ; ordrng 1 5304514065 (Board) and 1 318578506 (High limit Thermostat)
HOME LAUNDRY - E FRIGIDAIRE FAQE7073KW0 Reset unit
ELECTRIC RANGE FRIGIDAIRE FGEH3047VFD Recalibrated main board Tested okAdvice customer have to be carefully with dropping a water in the cooktop Is dangerous!!! Electric shock!!
ELECTRIC RANGE FRIGIDAIRE GCRE3060AF Found parts complete covered in a thick sauce like substance. Customer states unit is sparking. Contacted TID and submitted pictures. Was told to order and replace all the parts covered ; ordrng 1 530393271 (Terminal block) and 1 316464300 (Motor latch)
DISHWASHER FRIGIDAIRE FFCD2413UW "Adjustes legs and door. Door was hitting left side of cabinetry and wasn't closing properly.Also customer having a hard time pressing buttons on user interface. Unfortunately due to old age, customer cannot press hard enough. Buttons are working as properly designed when i tested it. Advised customer to contact customer service for further inquiry on this matter. Jc"
DISHWASHER FRIGIDAIRE FFCD2413US Needs control and valve ; ordrng 1 5304506895 (Control board) and 1 807047991 (Valve)
REFRIGERATOR FRIGIDAIRE FPFU19F8RFE Job complete
ELECTRIC RANGE FRIGIDAIRE FFEF3016VSA "Parts changed, jcCustomer has new problem. Left front burner and right back burner not working. Confirmed 240v, ordering parts; ordrng 2 5304516159 (Element)s"
DISHWASHER FRIGIDAIRE LFID2426TF Part installed
REFRIGERATOR FRIGIDAIRE FPBC2278UF "307 screw that holds the Mullin was loose, tightened, job complete"
REFRIGERATOR FRIGIDAIRE FFTR1821TB File number 84219004 Freezer is allowing more to get in see pictures job complete.
REFRIGERATOR FRIGIDAIRE FFHT1826LB Founded bad freezer hinge doorReroute for part ; ordrng 1 240313703 (Door hinge)
REFRIGERATOR FRIGIDAIRE FFU14F7HBJ Replaced door switch and RESET COMPUTER TESTED OK JOB IS COMPLETE
REFRIGERATOR MAYTAG M1BXXGMYW00 Apt. 8L sealed system ; ordrng 1 W10309988 (Compressor assy)
DISHWASHER FRIGIDAIRE FFCD2413UB2A Parts changed job complete.
REFRIGERATOR KITCHENAID KFIS29BBMS03 Needs q evap drain pam; ordrng 1 W11457241 (Evap drain pan)
HOME LAUNDRY - E ELECTROLUX EWFLS70JIW Changed parts job completed
DISHWASHER KITCHENAID KDTE204ESS1 "Stuck keys error code. Customer explained that unit stops mid cycle or does not even run at all sometimes. But when I arrived. It gave a stuck key error, could be 2 separate problems. Need parts. ; ordrng 1 W10901795 (Control panel assembly) and 1 W10854225 (Main board)"
DISHWASHER GE GSD4060K00SS Disposal has plastic blockage. Unit now works. Job complete
MICROWAVE LG Outer Door window is collapsing and won't hold its position. ; ordrng 1 Adc49436906 (Door assembly)
REFRIGERATOR KENMORE 596.7200302 Replace the contro board and start relay job completed
WASHER SPEED QUEEN n/a Need parts ; ordrng 1 37992wp (Top panel) and 1 38382 (Bleach dispenser) and 1 36437 (Right hinge) and 1 36513 (Left hinge) and 1 37395wp (Lid) and 1 39837 (Balance ring)
REFRIDGERATOR SUBZERO 5.61E+02 "I need ice maker assembly, I can't find part. I also need the ice container assembly, the part that rolls the ice container back and forth;"
DRYER - ELECTRIC KENMORE 110.6120201 Change parts
REFRIDGERATOR KENMORE ELIT 7.96E+11 Diagnose refrigerator with sealed system issue and control board ; ordrng 1 TCA36511303 (Compressor) and 1 CSP30021039 (Control board) and 1 5851JA2007L (Filter-dryer)
REFRIGERATOR KENMORE 79574023411 Reordering sensor ; ordrng 1 ACQ73244001 (Sensor)
MICROWAVE KENMORE 40180084700 Installed part to microwave and did not fix issue. Called Richard for advice. Did some more testing and found bad thermostats; ordrng 1 DE47-20059B (Thermostat) and 1 DE47-20007B (Mag thermostat) and 1 DE47-20034A (Thermostat)
MICROWAVE KENMORE 79080333310 Installed parts tested working properly
WASHER KENMORE 11025852400 Reordering lid switch ; ordrng 1 WP3949238 (Lid switch)
REFRIGERATOR KENMORE ELIT 7.96E+11 Installed parts tested working properly
REFRIGERATOR MAYTAG MBF1956HEW Part installed
REFRIDGERATOR SEARS 59658692890 Diagnose refrigerator with dispenser issue i tested working properly
REFRIGERATOR KENMORE ELITE 79574305810 Install evap cover
REFRIGERATOR KENMORE 106.7300351 Replace evaporator fan motor and fan blade send out unit working normal
REFRIGERATOR FRIGIDAIRE n/a Freezer door is popping when opening. Delivery guys switched door to open on opposite side and didn't install correctly ; ordrng 1 5304519789 (Closer plate) and 1 5304523784 (Lower door bearing)
REFRIGERATOR FRIGIDAIRE n/a Found fan motor not working properly needs to oder parts ; ordrng 1 5304523741 (Fan motor) and 1 5303918878 (Fan seal)
WALL OVEN- ELECT MAYTAG n/a Check temperatures of the unit cannot find anything wrong with it other than the customer was using analog thermometers
DISHWASHER ELECTROLUX n/a Found control lock reset check all functions tested ok advise costumer to clean unit one a month collect 90 with credit card
DISHWASHER FRIGIDAIRE FGIP2468UF Installed parts ordering a switch assembly for Interface ; ordrng 1 5304517587 (Dishwashe switch assy)
REFRIGERATOR FRIGIDAIRE n/a Unit not switching from Crush to cubes ordered parts; ordrng 1 5304522722 (Ice container) and 1 241675704 (Solenoid)
DRYER SAMSUNG DV42H5600GP/A3 Customer reject the repair / gone to buy a new unt
REFRIGERATOR FRIGIDAIRE FFSS2615TS Install the parts tested ok
ELECTRIC RANGE FRIGIDAIRE n/a Found bend hinges and broken glass door needs to order parts ; ordrng 1 316559110 (Glass) and 2 316575924 (Hinges)s and 2 316441300 (Receptacle)s
MICROWAVE OVEN FRIGIDAIRE FGMV17WNVFA Unit is not heating ordered three parts told customer he has to have the microwave down for us to work on it; ordrng 1 5304509478 (Capacitor) and 1 5304509479 (Diode) and 1 5304509470 (Megatron)
REFRIGERATOR FRIGIDAIRE FGSC2335TFB Replace ice maker and Ice Bucket tested unit working
ELECTRIC RANGE FRIGIDAIRE n/a Found no communication between control and element needs to order parts ; ordrng 1 318411411 (Control) and 1 316282101 (Element)
HOME LAUNDRY - E FRIGIDAIRE n/a Found clog blower clean check and tested ok
DISHWASHER FRIGIDAIRE FFID2426TS3A Problems with heat element need to order parts. ; ordrng 1 154642901 (Thermostat)
REFRIGERATOR FRIGIDAIRE LFSS2312TF4 Ice solenoid not working order part; ordrng 1 241675704 (Solenoid)
DISHWASHER FRIGIDAIRE FFCD2413UB2A Lower spray arm needs to be replaced; ordrng 1 5304517203 (Lower Spray Arm) and 1 5304517203 (Lower Spray Arm)
ELECTRIC RANGE FRIGIDAIRE n/a Small burner needs to be replace ; ordrng 1 316436000 (Small Burner)
ELECTRIC RANGE FRIGIDAIRE GCRE3060AFC found error f11 control not working properly needs to oder parts ; ordrng 1 5304523298 (Control)
OVEN FRIGIDAIRE FGET3065PF Diagnose wall oven with temperature issue ; ordrng 1 5304504897 (Temperature sensor) and 1 316443936 (Relay control board)
REFRIGERATOR FRIGIDAIRE FFSS2615TS2 Replace part test and check ok.
REFRIGERATOR FRIGIDAIRE FFTR1814TWD Compressor is faulty needs replaced ordering parts needed ; ordrng 1 5303918659 (Compressor kit)
MICROWAVE OVEN FRIGIDAIRE n/a Found problems with turntable motor need to order parts. ; ordrng 1 5304440021 (Turntable Motor) and 1 5304467717 (Support) and 1 5304467718 (Spacer)
HOME LAUNDRY - E ELECTROLUX EFMG627UIW Gas dryer isnt heating; ordrng 1 137524000 (Ignitor) and 1 137116700 (Thermostat) and 1 5303281135 (Sensor)
REFRIGERATOR FRIGIDAIRE n/a Heater on ice maker is not activating to heat tray and dispense ice. Ordering one more ice maker.; ordrng 1 241798231 (Ice maker)
REFRIGERATOR FRIGIDAIRE FFTR2126LB7 Part came in defective reorder part; ordrng 1 241537103 (Temp control)
REFRIGERATOR FRIGIDAIRE FGHB2868TF Sy ef error ; ordrng 1 809069201 (Evap motor) and 1 5308000010 (Fan)
ELECTRIC RANGE FRIGIDAIRE FGIH3047VF Part installed working good
REFRIGERATOR FRIGIDAIRE FGHF2366PFFA Installed parts and tested
DISHWASHER FRIGIDAIRE FFID2426TD3A Tested dishwasher and found bad wash pump ; ordrng 1 5304519906 (Wash pump)
REFRIDGERATOR FRIGIDAIRE FFHB2740PSO Diagnose refrigerator with icemaker and water valve issue ; ordrng 1 243297609 (Icemaker) and 1 242253002 (Water valve)
REFRIGERATOR FRIGIDAIRE FGTR1837TD2 Connected water valve that supplies water to ice maker with disconnected
RANGE - ELECTRIC FRIGIDAIRE n/a Both front elements are faulty and front right switch is bad; ordrng 1 316436001 (FR switch) and 1 316555800 (FL element) and 1 316291200 (FR element)
REFRIGERATOR WHIRLPOOL FRS6LR5EW2 French door bottom hinge assembly needs to be replaced; ordrng 1 USEWCI5303918455 (Lower Bracket) and 1 240457701 (PLATE DOOR CLOSER)
MICROWAVE OVEN FRIGIDAIRE LFMV1645TF Parts install check and test ok
REFRFIGERATOR FRIGIDAIRE LGHC2342LP2 Test and check all fuction everything is ok. Need a plumber guy for problems with house water connection .
REFRIGERATOR WHIRLPOOL GSF26C4EXT02 Installed parts tested working properly
HOME COOKING - E GENERAL ELECTRIC JB645DK3WW "Short circuit in wire cause problems between control and element,need to order parts. ; ordrng 1 WB30X24111 (Element) and 1 WB24X25013 (Switch)"
DRYER - ELECTRIC SAMSUNG n/a Diagnose dryer with noise issue ; ordrng 1 DC97-14486A (Heater element) and 4 DC97-16782E (Roller)s
WASHER KENMORE 11020022010 Suspension rod kit needs to be replace I told the customer than unit needs to be accessible when I come back to install the parts; ordrng 1 W10780048 (Suspension rod kit)
WASHER MAYTAG MVWC300VW0 Upon inspection foud washer no spin correctly ; ordrng 1 285811 (Kit) and 1 WP358237 (Bolt) and 1 WPW10093672 (Agitator)
REFRIGERATOR KENMORE 25370413417 Wrong user interface. Spoke to Carlos and he is contacting sears warranty ; saved tckt
RANGE - GAS KENMORE 66575012103 Diagnose range with starting issue check main board power return too board tested working properly
DRYER - GAS KENMORE ELIT 796.61553.610 Power cord needs to be replaced; ordrng 1 AP4979358 (Power cord)
REFRIGERATOR KENMORE 79572059115 Replace part test and check ok.
ELECTRIC RANGE GE JB645DK1WW Upon inspection electric range working properly
DISHWASHERS GE PROFILE PDT785SYN-2FS Diagnose dishwashe with leveling issue ; ordrng 2 WD12X23057 (Leveling leg)s
REFRIGERATOR KENMORE 79570323311 "Icemaker is leaking, warm air is also entering icemaker cabinet, mullion is cracked; ordrng 1 AGU75188619 (Mullion) and 1 EAU61843016 (Icemaker assembly) and 1 MDS64239201 (Icemaker door gasket)"
WASHER KENMORE 11020996992 Diagnose washer machine working properly
DRYER - GAS KENMORE 11086874800 "Problems with Rollers and idler, need to order parts. ; ordrng 1 349241T (Rollers kit) and 1 WP691366 (Idler)"
REFRIGERATOR KENMORE 25370413418 Installed new drain tube and removed ice. Unit is draining properly now
DRYER - GAS KENMORE 11060956990 Diagnose dryer with timer issue ; ordrng 1 WP8299771 (Timer)
WASHER KENMORE 11081432510 Diagnose washer working properly
REFRIGERATOR SAMSUNG RF32FMQDBSR/AA-12 Order parts needed need someone in the office to verify these are the correct parts for this refrigerator it's virgin 12 I will email a reminder thank you; ordrng 1 Da92-00447c (Electronic board) and 1 Da97-15217d (Icemaker) and 1 Da9712540g (Auger)
DRYER - GAS GE DCVH680EJ0MS Drum is rubbing/scrapping when unit is turned on. Ordering parts needed for repairs ; ordrng 1 WE14M124 (Front bearing) and 1 WE1M504 (Slide) and 1 WE1M1067 (Slide) and 1 WE1M300 (Rear bearing bracket)
REFRIGERATOR KENMORE 106.5113221 Replace emiter control board replace control board and ice maker customer will let us know how's the unit working
REFRIGERATOR KENMORE 11173027710 Adjust door as much as I could customer was complaining that the door was not closing right but I could not find anything wrong with the door
DISHWASHERS GE GDWT160R30SS "Dishwasher upper rack wheels are missing and broken, trim on both side of unit are torn; ordrng 1 WD35X21036 (Upper rack roller kit) and 2 WD08X10054 (Trim)s"
REFRIGERATOR KENMORE 79551823410 Unit working good check components working good
REFRFIGERATOR KENMORE 11173035911 Diagnose refrigerator with defrost issue ; ordrng 1 30189-0016300-00 (Fan motor asambly) and 1 60128-0016100-00 (Heater element) and 1 3014808900 (Defrost sensor)
DRYER - GAS WHIRLPOOL WED5320SQ0 Check temperature and components working good
WASHER SAMSUMG WF448AAP/XAA Installed new parts to washer and tested with customer. Unit is working properly now
REFRIGERATOR KENMORE 10651132213 Install the parts tested ok