Antonia - Winter Haven, FL
Appointment had to be rescheduled few times due to a technician being out. Consider employing more technicians
Excellent service as usual
Cris - Fort Lauderdale, FL
Marie - Goulds, FL
Excellent service, very knowledgeable technician
Joan - Tampa, FL
Top Rated Service
Peggy - Valrico, FL
My technician is an absolute intuitive person. He was very professional, answered any questions that I had.
"Owner - St. Petersburg, FL
Very friendly, knowledgeable and helpful
Marisol - Weston, FL
Very knowledgeable employee who works fast and efficient. Cleaned up work area and was extremely professional.
Bridgewater - Oakland Park, FL
Profesional and good customer service
Shantel - Homestead, FL
Alex - Boca Raton, FL
Robin - Loxahatchee, FL
Janet - Coral Gables, FL
Wylie Did a great job!
Service call to install new ice maker
Josef - Wellington, FL
When tech came to the door he was not wearing a Mask .i indicated that I wished him to wear it . Once in my home he failed to keep the mask on . This is not acceptable given the current climate . I am nearly 70 and I follow the rules regarding corona virus . I know it’s uncomfortable but it’s needed for all concerned . I have 2 newly born grand children .Mr Freeman
Jeff - North Miami Beach, FL
Very nice person michael is dog lover.
Lois - Coral Springs, FL
Pedro was very informative and knowledgeable
Rene - Princeton, FL
Quick and easy
Fast High Quality Work
Gary - Coral Springs, FL
Very Knowledgeable Tech
Gary - Jensen Beach, FL
Darius is one of the best service techs we have run across. He is also congenial and polite. He is truly a credit to R &R. Gary P
Giselle - Miami, FL
Pushpinder - Tampa, FL
Very professional And courteous
Great and friendly service
Paul - West Palm Beach, FL
Electra - Miami, FL
Excellent service and the best technician
Joanne - Winter Park, FL
Friendly and knowledgeable on both visits but on the second visit to install the replacement parts, he was in a hurry. I could hear him throwing tools around and sliding things on my tile floor. I know he ran into difficulty because he had to pull out the dishwasher to fix the machine, I gave him cardboard so that he wouldn’t scratch the floor when doing that. I wish he had used the other piece of cardboard for his tools. I checked for scratches with him before he left and everything looked okay, but after he left, I did see some scratches on a tile. I can live with that, but I tell you this so that you can consider having your techs carry moving blankets, heavy cardboard or something to protect customer’s flooring, countertops, or whatever is beings used for them to get the job done.
Left without testing
Michael - Oldsmar, FL
He replaced parts, said it was fixed but did not test dishwasher. We have the same problem!!!
Margaret - Tampa, FL
Mosley - Port St. Lucie, FL
Joe - Jensen Beach, FL
Other than the company changing service times without calling me ..the service from Darius was very good
Evelio - Miami, FL
Good serviceman , very knowledgeable!
👍 Diligent porofessional knowledgeable 👍
Shel - Hallandale Beach, FL
Peter - West Palm Beach, FL
Service Technician - 5 Stars/Not The schedulers
John - Vero Beach, FL
Darius Arthur is professional and knows his stuff. My issues are not with him. He's great, personable and knows his stuff. The personnel who coordinate appointments are not accommodating. There is a disconnect between Electrolux and RR. I prefer morning appointments. Electrolux schedules a morning appt & RR changes it to afternoons saying they don't offer morning appointments. That's poor service. I asked repeatedly to have service as early as possible in the afternoon. It was around 5 PM when service arrived. The window of 12:30 to 5:30 is way too long. It s/b 2 hours like most other services. To require people to be home virtually all day is not accommodating, especially for those who work and jobs are hard to find and keep nowadays. I hope improvements and a more customer-centered experience can be developed.
Will - Weston, FL
Too early to tell; I have to test the dryer.
Great service and experience.
Diego - Hollywood, FL
The technician was very professional and explained how we could improve and maintain the fridge working at pick condition.
Karen - Tampa, FL
Carlos, the technician, was kind, courteous & professional & went above-and-beyond to explain the problem & answer questions. A+ Only issue I had was with the dispatcher who called the day before to reschedule for the following week due to an over scheduling issue. Thank goodness I got an automated call before Carlos arrived. Would have been frustrating if I had missed him due to poor communication.
Bruce - Winter Garden, FL
Quick and easy with the right parts.
Working through an intermittent failure issue
Larry - Wellington, FL
Microwave intermittently blowing internal fuse, parts systematically are Being replaced. Hopefully this last replacement will fix the issue. Very pleased with the service given The nature of the intermittent failures.
Ann - Davie, FL
Julian was on time, complete with mask (or he would'nt be allowed in!). Completed repair in a timely and very efficient manner. If I need to call again for any reason I will be requesting him.
Great service from Michael
Christopher - Miami, FL
Micheal was on time, knew the product and service, was very helpful. He does great work.
Joe - Westchase, FL
David was professional, quick and upfront. Very pleased!
Joel - Lakeland, FL
Steven - Orlando, FL
thorough, knowledgeable and courteous repair service
Carlos was great!
Patrick - St. Petersburg, FL
Hollis - Vero Beach, FL
David - Polk City, FL
Frank got the job done in no time
Sharon - Delray Beach, FL
The guy who came to fix my dishwasher wore a mask from his van into my house and was so nice and knowledgeable . I would recommend R&R appliance
Dev - Lakeland, FL
Quick & Professional Service
Linda - Tampa, FL
My manufacturer chose R&R appliance for my repair. They were punctual and professional. A part had to be ordered and as soon as the part arrived they began notifying me so that I could reschedule the next appointment which happened without delay. Carlos, the servicemen, worked quickly and neatly. He did a perfect job. I would be glad to use this company again and to recommend them.
Profesional and courteous
Armando - Orlando, FL
Great Customer Service
Allene - Kissimmee, FL
Mikael - Ocoee, FL
The only delay was waiting for the part to come in, quick to respond and get the appointments scheduled, diagnosed and repaired.
Sharon - Stuart, FL
Lance - Palm Beach Gardens, FL
Knowledgeable and communicative as to price blem and fix.
Repair did not resolve problem for repair
Paddler4x - Pembroke Pines, FL
We have a Samsung glass top stove, one burner after being on for a while gets extreamly hot without temp know being past medium. Tech stated it was a switch, part was ordered and replaced in about a week under our extended applliance contract with Lowe's, Tech after replacing part left without verifying problem was solved, it was not. Made a pot of chilli under medium heat, turned temp knob down to low to simmer for a while, chili instead turned into a fast rolling boi on LOW, problem was not fixed. Moved pot to a different burner on low for about 30 minutes, simmer worked fine. Called Lowe's and they setup an appt with a different company to return for repair, noting in their records R&R appliance did not fix problem and nor did they ever followup wiht me to check if all was okay since the repair. That's not good customer service. There was no price for repair out of pocket since it was covered under extended warranty, which is why I gave a neutral rating fo 3 of 5,
Mark - Port St. Lucie, FL
I talked to Darius about this maintenance call being the 2nd ice maker your company has installed not counting the 2 or 3 ice makers Jetson installed. It appears we should qualify for lemon law on the next service call.
Rita - Hollywood, FL
Great Service. Marvin was very professional and handle the problem quickly.
Gil - Miami, FL
Great service very profesional .
Courtney - Miami, FL
Abigail - Hollywood, FL
He was very professional.
Paula - Lakewood Ranch, FL
Required several visits. Still have a defective cycle indicator lights. When I notified them, I was referred back to the warranty company
Brian - Winter Haven, FL
Professional & courteous
Great, courteous, & quick service
Donald - Kissimmee, FL
Susan - Riverview, FL
Representative was professional, on time, knowledgeable and easy to deal with
Jospeh Nichols Service Technician
Patrick - Valrico, FL
Mr. Nichols was very professional and courteous. He diagnosed the problem, ordered the replacement part(s). He scheduled appointment and installed The part. The refrigerator now works like it should. There were black oily-like smudges & residue on the kitchen counters and cabinets. Thank you, PMMc
Jo - St. Petersburg, FL
Carlos was punctual,professional,& efficient. Thank you
Gordon - Largo, FL
It was fine. No problem
Dennis - Tarpon Springs, FL
Desi - Bradenton, FL
Always professional and knows exactly what he's doing
Jean - Tampa, FL
Gentleman was professional and friendly.
Joann - Land O Lakes, FL
Great service. Plus he wore his mask.
Vernita - St. Petersburg, FL
Mr. Carlos arrived and completed task while answering questions and concerns in a professional manner.
Awesome , excellent service
Carleatha - Lake Wales, FL
Well respected young man , always on time , and knowledgeable
Great tech poor service
Tom - Sun City Center, FL
23 days to replace compressor in my Kenmore refrigerator after 2 cancellations. Response from Sears also extremely poor. Joe, our technician was excellent however.
Luis - Brandon, FL
Vivian - Vero Beach, FL
Installed a new air tower in Frigidaire fridge. Left the OLD SEAL with 2 seals in place! Air duct from FC was blocked! so no cooling came in spoiling food Items. Called RR Appl. back and they said could not come out for 3 days! We called a reputable company and PAID to have YOUR MISTAKE fixed! No compensation was offered by your company! POOR SERVICE!!!
Repair Samsung Dryer
Samuel - Clermont, FL
It took a while to get the dryer repaired. We had to wait almost a week for the technician to come here. He did not have the pulley with him so it took another two weeks for him to come and repair the unit. He was quick about it. I was not sure if we were under warranty or not. It did not matter. Even though Samsung recommended R&R, the receptionist at R&R said they weren’t doing warranty work anyway. But the unit was finally fixed.
Bob - Wimauma, FL
A normal problem with Samsung....the ice maker freezing up. Set appointment with RR. Joseph showed up on time and called to let me know when he was on his way. Very professional and clean cut. Explained the problem in detail and ordered the parts needed. Came back two weeks later and finished the job.
Brian - Seminole, FL
Karen - Clearwater, FL
Carlos was fine , very nice , and we haven't had any problems with the refrigerator, I guess he did the trick. Thank You for having good technicians like Carlos
Elaine - Sun City Center, FL
Professional. Knowledgeable friendly he is good on what he does
Abid - Davenport, FL
Frank - Winter Haven, FL
Great service and on time!
Julio - Miami Springs, FL
keep up the good work !!!!!!!!!!!!!!!!!!!!!!!
Great professional service.
Czeslaw - West Palm Beach, FL
Technician provide excellent job, shared his experience with this product and fix the problem which before BrandsMart technician couldn't do it.
Mark - Port St. Lucie, FL
Darius seems very knowledgeable in the product and required repair process. I’ve had problems with this refrigerator since purchased. This is going to be the 4th ice maker replacement. I’m hoping the Darius and RR can solve the problem which another service vendor could not.
very professional service person
Julia - Margate, FL
Sharon - Fort Lauderdale, FL
Pedro called before he arrived, arrived on time and fixed my problem. Thank you Pedro, and thank you r&r for your continued excellent service
Geneva - North Palm Beach, FL
Our technician did a great job! He is friendly and always explains the issue. Highly recommend!
He was great
Joann - Delray Beach, FL
Vincent - Port St. Lucie, FL
Can’t ask for a better experience
Dayli - Miami Beach, FL
Great service !!!
John - Plantation, FL
RR communicated well when service was scheduled and followed up to get everything repaired correctly. Very Happy with their service.
Henry - Palm Beach Gardens, FL
Will was just exceptional. 100% competent and very professional. His technical knowledge and expertise was most impressive. He is a real high level ambassador for RR Appliance.
Ghulam - Hollywood, FL
Good, im monitoring the replacement parts. The top left corner of the refrigerator is still freezing the water but the vegtables are not freezing. The repair man was polite and proffessional, however the person yelling at me about proof of purchase was offensive especially since frigidaire knew by my phone number when i purchased my refrigerator and they called your company to do the service
Lynda - Wellington, FL
Service was OK but the 8 AM to noon appointment was very late
Juanita - Miami Gardens, FL
Helen - Hialeah, FL
Very professional. Quick service.
Joe is great
D - Riverview, FL
This was a warranty claim. I appreciated having the same tech, Joe, for each visit. He was very pleasant and knowledgeable.
Erica - Lakeland, FL
Very nice and customer friendly. Great job
Christina - Dunedin, FL
Great service. Carlos was very professional and informative. He is an asset to your organization.
"Barbara - Orlando, FL
Gary - Sarasota, FL
Gerald - Palmetto, FL
Kathy - St. Pete Beach, FL
John D - Tampa, FL
I had insurance thru lowes so I don't know the price. He tried to replicate the problem of my washer stopping on the spin cycle but wasn't able to. At least he tried and gave it a good shot. It worked with no problem today.
Worst Customer Service Ever!!!!
Marjorie - Tampa, FL
I was given an appointment time of 10 AM to 2 PM with email reminders from Sears. No communication at all from R&R. Someone called my number the morning of did not leave a message. When I called back I was put on hold for three minutes and then asked if I wanted to reschedule. I was told the repair man was five minutes from my home. I asked that they call and let him know I was on my way. While on the way another person called to see if I wanted to reschedule. She was very rude and placating. When the repair man got here he couldn’t make the repair because a part had to be ordered which now entails another appointment to be made at a future date. I have no clue how this company can stay in businessWith a customer care that they are so sorely missing!
PN - Kissimmee, FL
After the technicians left I realized that the doors are not level after being replaced, and there us a long dent on the left side of the fridge.
Kevin - Lakeland, FL
Great service, on time and very professional
Michael - Winter Haven, FL
First off we had an appointment for a week out from calling, and then I was called the day before and another appointment was made five days later because they said they were overworked/overbooked… Unacceptable. He was sent to repair a brand new Frigidaire stand up freezer. The unit was not holding a freezing temperature because it was it stopped up behind the fan because of ice buildup. He said that he had to order apart and would be back. An appointment was made for a follow up visit. I had to repeatedly ask him what the problem was with the unit because I have been a chef for 40 years and I am used to refrigeration issues. He finally explained that he had to remove one drain tube that had holes in it and Put another hose in so that it would drain correctly and not ice up. I understand exactly what is wrong with the unit…it almost sounds like an engineering issue. He said that the manufacturer recommended a fix so apparently it is an ongoing issue with all like models. After all of this time and effort and trying to communicate with him the unit was not fixed satisfactory and is being returned to the place of purchase. There needs to be more transparency with the consumer on what is wrong with their unit… Especially a brand new unit right out of the factory less than two weeks old. I have $1000 worth of food in this freezer leave home forSometimes two weeks at a time I need to know that my unit is going to work properly. I am not satisfied with his performance and customer interaction and ultimately the repair of the unit.
Jose was knowledgeable.
Chuck - Longwood, FL
Jose is a very good tech.
Richard - Winter Garden, FL
Awesome service and respect from Jose!!! Thank you.
Super nice and informative tech
Stephen - Wellington, FL
Great service, very detailed.
Pilar - West Palm Beach, FL
Ms. Vasquez - Orlando, FL
Technician was not wearing a mask; Prefer consistency with wearing mask to protect myself and my family as well as the technician. Please make sure they wear PPE. Thank you!
Denise - Loxahatchee, FL
Sharon - Miramar, FL
The rep was beyond professional
Refrigerator is working well.
Marvin - Miami, FL
There was a delay because parts had to be ordered.
Michael - Davenport, FL
Larry - Port St. Lucie, FL
The technician arrived early and went straight to work fixing the problem. It didn’t take very long at all to Conclude what the problem was. He was able to resolve it in 15 to 20 minutes. Great job!
Good service. Very nice service man, he is knowledgeable, helpful and did a great job.
Kelly - Jensen Beach, FL
Harold - Boynton Beach, FL
refrigerator not put back in place
Biagio - Lake Worth, FL
Patricia - Weston, FL
Very satisfied with service
Domingo Leon - Pembroke Pines, FL
Jesus was great!
Cyd - Plantation, FL
Jesus was so efficient and courteous. We really appreciate the high level of service.
Stephanie - Riverview, FL
Earl - Auburndale, FL
Parts were an issue but not the repairs man's fault at all. Microwave is perfect. Many thanks,
Freezer/Ice maker repair
Suzanne - Lake Wales, FL
Frank was great and competed job so fast. We really appreciated your service.
Suzanne - Lake Wales, FL
Came as scheduled repairs made in a timely manner so far we are completly satisfied. Technician was was polite new what he was doing got the job done
William - Kissimmee, FL
Had professional conversation an was awesome
Karen - Winter Garden, FL
Good service and communication but still not fixed
Kristen - Gibsonton, FL
He was wonderful
Liz - Auburndale, FL
Earl - Auburndale, FL
Parts availability was a huge issue
Linda - West Palm Beach, FL
The service was fair had to have them to come back to complete service for ice maker. I went through allot going to get service fix.
Dub - Palm Beach Gardens, FL
Sheila - Deltona, FL
Juan showed up to repair my washing machine. Since he wasn’t the same repairman from RR that came out to diagnose the problem, he asked me what was the problem. I told him it would not drain the water. He said I don’t think this part they ordered will fix it, but let’s see. He proceeded to replace the electronic board. The washer started up, started filling with water. He told me to let it run through the complete cycle and walked out to his truck. I thought he was going to wait and come back in to see if it drained. But no, he immediately left. What repairman leaves before he sees if the problem is fixed? The washer did not drain, same problem. I called the office right away and was told no one could come back until June 1st. That was on May 21st! Since this was under an extended warranty plan through Lowe’s, I contacted Lowe’s and told them the situation. Another repair company will be taking care of my washer. RR will not be coming back to my house.
Jessica - Lutz, FL
Kathlin - Gulfport, FL
William - Lakeland, FL
Gholam - Palm Harbor, FL
Angie - Vero Beach, FL
Darius was great in taking care of the replacement of the ice bin in my freezer. The original one was not allowing the ice to come out of the door dispenser. Thank you!
Silvina - Pembroke Pines, FL
Harry - Lakeland, FL
Mark - Delray Beach, FL
Charles - St. Petersburg, FL
Pedro diagnosed and repaired a problem with our refrigerator that another repairman had been able to do. He was very professional
Very professional, very helpful
Jerri - Lakeland, FL
The service person was timely. Did what he said he was going to do. The reps we spoke to on the phone were knowledgeable and diligent.
Victor Fernandez - Tampa, FL
A Couple of Hiccups But Good Overall
Linda - Davenport, FL
Due to parts issues and an unexpected rescheduling, this repair required a total of three visits. Otherwise, the techs were polite and professional.
Barbara - Sun City Center, FL
Technician arrived when he said he would. He had to order a part and was back within a week and fixed the issued in about 15 - 20 minutes. He was polite, efficient and courteous.
William Sierra Maya - Kissimmee, FL
Regards. I have owned a Samsung brand refrigerator for over 5 years. Since I bought it, the Ice Maker has been repaired more than 8 times. This is the first time that the LOWE’S Extended Warranty Department has contracted the services of your company. You assigned the case to the technician Mr. Antonio Rosario. It is the first time that I am completely satisfied and surprised by the professional and excellent work done by Mr. Antonio. I am a totally satisfied customer and very happy with the respectful treatment and great service provided by your technician. This time without a doubt, I can give it a 5-star rating. Thank you.
Marcelino - Davenport, FL
Jack - Lithia, FL
Very disappointed with R and R Appliance Service
Linda - Auburndale, FL
Job well done in a timely manner.
Gill - Bradenton, FL
Brand new freezer-not working at all-lost food-trouble getting fixed-etc. Kyle has been good, but overall experience has been terrible.
Jeanine - Riverview, FL
Good service, checked stove
Peggiann - St. Petersburg, FL
Looked at stove and dent. Where do I go from here? Repair or replace?
Dan - Indian Shores, FL
He was great. Courteous, professional and was socially responsible. 5 out of 5
Chris - Clermont, FL
Kyle is awesome
Thomas - Ellenton, FL
Very professional and a great person.
Fine service, but unacceptable customer service when I called to say their work failed to correct the problem. "Jocell" was inconsiderate on the phon
Gordon - Brandon, FL
Would never use RR Appliance again, would not recommend them to anyone.
CS call and assist
Prescott - Tampa, FL
Excellent advice and review
Michael - Longwood, FL
Great call. Was in and out fast and professionally
Jane - Lake Mary, FL
Jose was respectful during these crazy times. He went over and beyond to make sure everything was working correctly.
Michael - Riverview, FL
Joe's a great guy very forth coming. Great experience.
Frigidaire refrigerator repair
Donald - Oldsmar, FL
It took two visits but that was ok, David was extremely cordial and efficient.
Edward - Safety Harbor, FL
Great Service. Punctual, professional & couteous.
Dawn - Davenport, FL
Was pleasant and thorough
Unusual refrigerator noise
Ron - Bradenton, FL
Excellent service, we are hopeful that this repair has solved the noise problem. If our weird noise reoccurs we will have the service tech come back to evaluate the situation.
Jeff - Ellenton, FL
Antonia - Lakeland, FL
Took to long and cancelled at last minute unprofessional
Ahmad - Riverview, FL
the worst company on earth
Jeff - Tampa, FL
was very knowledgable
Patricia - Longwood, FL
Makayla - Winter Haven, FL
New Oven Working Again!
Karen - Lakewood Ranch, FL
Louis was very efficient in diagnosing the problem with my new oven and skillfully answered my questions. He returned with the required parts and the oven is working once again. As this was covered by the manufacturer's warranty, I cannot comment on the pricing of the service. RR Appliance was very quick to respond to my request for repair.
Didn’t follow the repair made.
Joselyn - Kissimmee, FL
They left the back of the fridge open. And still not working. Today is Monday and Another service requested. I thought they were going to visit me again because of the back area open. I had an appointment For today and move it for Wednesday. He was profesional working on Friday.
Greg - Fern Park, FL
Tech was prompt, professional, and explained everything he did.
My home fridge
Prescott Bellaire - Tampa, FL
Excellent work and CS
Fast & prompt service
Scarlett - Auburndale, FL
Brinda - Haines City, FL
The repairman was very knowledgeable.
Alina - Tampa, FL
Thomas - Wimauma, FL
Very good professional job.
James - Orlando, FL
Worst service ever
Sloane - Orlando, FL
Nobody knew what they were doing
Sandra - Bradenton, FL
Three visits to fix.
A long time to fix multiple problems all relating to leaking.
Judith - Lutz, FL
Appreciated his honesty.
Gloria - Lithia, FL
He was a very polite and knowledgeable person
Tech was great. Company not so much, they didn't reach out to let me know what was going on I call on 5-1-20 was told parts would be in Tuesday 5-5-2
Susan - Palmetto, FL
Product still not working !
Daniel - Hollywood, FL
Purchased brand new freezer . Service has already came out twice within two weeks of purchase to repair and freezer is still not working . I spend half my day trying to get a hold of the service Dept. I want a brand new freezer rather than have repairs guys come to my house every week to accomplish nothing and risk getting my family exposed to covid .
Emilio - West Palm Beach, FL
Best knowledgable, service person. will ask for him next time. dealing with water disperser freezing ever other days, for 4-5 months.
Holi53@aol.com - Delray Beach, FL
I though the service man was great he came in ask what the problem was and addressed it everything was reviewed and the machine is working fine he also made notes about what he though may be a problem later so if I called them in again they would have the right parts with them no guessing and lost time with the machine down
Vincent - Jensen Beach, FL
,Darius did an excellent job
Jeffrey - Lake Worth, FL
On time and friendly
Timely and Professional
Michael - Royal Palm Beach, FL
Tech showed up on time, gave call prior to arrival, and was professional and thorough in making the needed repairs.
Jonathan - Boca Raton, FL
Fast friendly service. Easy to use. Thanks
Chad - Fort Lauderdale, FL
Thank you for great service!
Very sweet guy!
Alison - Miami Beach, FL
Very knowledgeable young man. Patient and informative. Will be my go-to repair place. Thanks!
Repair of Whirlpool Fridg
Fred - Homestead, FL
The tech came in a timely fashion. He was able to repair the top lights in the unit. One of which died shortly after he left. The light in the freezer still does not work. Not really thrilled with that.
DOUBLE WALL OVEN JENN-AIR JJW3830DP01 F2e1 error code ordered parts; ordrng 1 W11232121 (Control panel) and 1 W10821712 (Manager)
REFFRIGERATOR KEMORE 10656532400 "Problems with module dispenser, need to order parts. ; ordrng 1 WPL-W10823377 (Door kit) and 1 WPL-WP2180353 (Chute) and 1 WPL-WP2180259 (Lever dispenser) and 1 WPL-WP2180224 (Chute) and 1 WPL-WP2196195 (Pin) and 1 WPL-WPW10224328 (SPRING) and 1 WPL-WP2180226 (Bracket)"
REFRIGERATOR SEARS 9539565582 Defrost timer and bi-metal need to be replaced; ordrng 1 WR9X489 (Defrost timer) and 1 WR50X122 (Bi-metal)
DRYER - GAS KENMORE 110.6012511 Door switch broken ordered part ; ordrng 1 W10237959 (Door switch)
WASHER KEMORE 11022352511 "Problems with controls and inlet valve, need to order parts. ; ordrng 1 Part#W10701085 (Switch) and 1 W11162442 (Control) and 1 W11210459 (Inlet valve)"
REFRFIGERATOR KENM ORE 79574022411 "Clean condenser and corrected leak in service valve and charge with refrigerant, test and check ok."
MICROWAVE GE JVM2070SH001 Magnetron and Diode needs to be replaced ; ordrng 1 (WB27X10735) (Magnetron) and 1 (WB27X1160) (GE Diode - high voltage)
FREEZER GE FUM14SVARWW Check unit working good
MICROWAVE KENMORE 111.8353399 Test microwave different ways could not find anything wrong with it at working good explain to the customer that I had to physically see the problem so I can properly diagnose what is wrong with me
MICROWAVE LG LMV1831BD/00 Inspected microwave and tested. Completed check sheet and unit is working properly
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Wash pump is faulty and needs replaced ; ordrng 1 W11084656 (Wash pump)
DRYER - GAS KENMORE 110.649423 Did MPA check all functions tested ok
WASHER KENMORE ELITE 79631552610 Call the office just to make sure that rusts is not covered by warranty and I let the customer know that is not
STOVE SAMSUMG NE59J7630SS/AA Installed new display board on range. Unit is working properly now
MICROWAVE SAMSUMG ME20H705MSS Found bad connection on one of the door switches. Reconnected it and unit works
REFRIGERATOR LG LMXS27626D Install the compressor and filter found broken evaporator/ also this compressor need a upgrade kit (does not came with the compressor) please order this part for me ; ordrng 1 Adl73762004 (Evaporator) and 1 12345 (Compressor control upgrade kit)
HOME LAUNDRY - E ELECTROLUX EIFLS60LT1 Tech was assigned as a helper;
ELECTRIC RANGE FRIGIDAIRE FGES3065PFP "Replaced pannel, during removal another pannel was found cracked. ; ordrng 1 318912908 (Pannel servise)"
MICROWAVE KITCHENAID KMBD104GSS00 The microwave has an unreadable short circuit in harness and can cause damage. Call lowes and will be informed of the problem.
MICROWAVE OVEN FRIGIDAIRE FFMV1645TS Control panel white color need stelenstil I speak with Daniel he give me the part number to order ; ordrng 1 5304509475 (Control panel) and 1 5304509475 (Thermostat)
ICEMAKER WHIRLPOOL WRX986SIHV00 Installed and tested
RANGE WHIRLPOOL WFE320M0EW1 "Replace parts,test and check ok."
REFRIGERATOR BOSCH B20CS30SNS Installed despenser tested working good
REFRIGERATOR KITCHENAID WRV986FDEM01 Replace parts check and tested ok
REFRIGERATOR SAMSUNG RF28K9380SR Install the parts tested ok
REFRIGERATOR FRIGIDAIRE FFRU17B2QW Compressor is short cycling. Needs compressor and dryer filter ; ordrng 1 297406910 (Compressor) and 1 297396820 (Dryer filter)
REFRIGERATOR FRIGIDAIRE FGRU19F6QFB "Leak in evaporator and compressor is inefficient, need to order parts. Need three hours for complete this job. ; ordrng 1 297411155 (Compressor) and 1 Part#297414901 (Evaporator) and 1 Heatexchanger (Part #5304504767) and 1 5303305677 (Dryer)"
REFRIGERATOR FRIGIDAIRE LFHB2741PFBA Order icemaker and fan. Water is leaking out of ice tray and into fan; ordrng 1 241675701 (Solinoid) and 1 242119401 (Icemaker fan)
REFRIGERATOR ELECTROLUX EW23CS65GS Icemaker fill tube was leaking water and freezing. Removed ice and adjusted fill level
REFRIGERATOR FRIGIDAIRE LFSS2312TP0 Found burn socket light need to order parts ; ordrng 1 5304511738 (Light led) and 1 241559801 (Socket light)
MICROWAVE OVEN FRIGIDAIRE FFMV1645TS Replace part test and check ok.
REFRIGERATOR FRIGIDAIRE FFU21F5HWB Upon inspection faun issue with door gasket and freezer light switch need to order parts ; ordrng 1 216522312 (Freezer door gasket) and 1 297243800 (Freezer light switch) and 1 216846400 (Light bulbs)
REFRIGERATOR FRIGIDAIRE FFSS2615TF0 Installed part and tested no noise heard.
HOME LAUNDRY - E FRIGIDAIRE FFRE4120SW Installed new heater and tested unit is working properly now
ELECTRIC RANGE FRIGIDAIRE PLES399ECH Installed new thermostat and power board then tested unit is working properly now.
REFRIGERATOR FRIGIDAIRE FFHB2750TD Slide rails aren't working properly on fresh food drawer. Icemaker solinoid is moving.; ordrng 2 242197901 (Slide rail)s and 1 241675701 (Icemaker solinoid)
MICROWAVE OVEN FRIGIDAIRE FFMV1645TS Replaced latch and choke tested unit working good
MICROWAVE OVEN FRIGIDAIRE FGMO3067UF Found burned rotating ring need order part ; ordrng 1 5304518907 (Rotating ring)
HOME LAUNDRY - E FRIGIDAIRE FFTW4120SW Clutch is loud and drum is off balance; ordrng 1 5304516133 (Clutch) and 1 5304511351 (Basket) and 1 5304511353 (Tub) and 2 5304511328 (Rear suspension)s and 2 5304511329 (Front suspension)s
HOME LAUNDRY - E ELECTROLUX EFLW317TIW Upon inspection faun issue with toch control and main board need to order parts for this job need two hours ; ordrng 1 5304516720 (Washer motor control) and 1 5304510357 (Board assembly user interface) and 1 5304515626 (Board main control w/housing) and 1 5304505209 (Drain pump)
REFRIGERATOR FRIGIDAIRE LFSS2612TP Replace ice maker in adjusted water level on ice maker to the max
REFRIGERATOR FRIGIDAIRE LGHB2869TF Order main board and icemaker; ordrng 1 243297609 (Icemaker) and 1 5304510307 (Board)
DISHWASHER FRIGIDAIRE FGID2468UDA Tested working normal
REFRIGERATOR FRIGIDAIRE FFSS2615TS Install the parts tested ok
REFRIGERATOR FRIGIDAIRE FFTR1835VW0 Found DEFECTIVE gasket need to order parts ; ordrng 1 5304523138 (Gasket) and 1 5304523139 (Gasket)
REFRIGERATOR FRIGIDAIRE LFSC2324VF3 Evaporator solid frozen ordered parts; ordrng 1 242044113 (Heater) and 1 5304521276 (Defrost thermostat)
REFRIGERATOR FRIGIDAIRE LGHX2636TFA Freezer shelves zagging ; ordrng 1 240395502 (Rh hanger basket) and 2 240343002 (Rh hanger basket)s
ELECTRIC RANGE FRIGIDAIRE LFEH3054UFB "Hot surface light stays on,ordering elements ; ordrng 1 316282000 (Lf dual element) and 1 316291200 (Rf element)"
ELECTRIC RANGE FRIGIDAIRE FFEF3054TSF Light indicators came off a shorted ordered parts; ordrng 3 316557300 (Light lens)s and 1 316022500 (Light indicator) and 1 5304508925 (Controller) and 1 316419145 (Overlay) and 1 316436001 (Infinite switch)
HOME LAUNDRY - E ELECTROLUX EIFLS60LT1 Install new parts
DISHWASHER FRIGIDAIRE FFCD2413US Order wash pump; ordrng 1 5304519906 (Wash pump)
REFRIGERATOR FRIGIDAIRE FFSS2625TS0 Installed part and tested
DISHWASHER FRIGIDAIRE FFCD2418UBIA Install new parts ok
ELECTRIC RANGE FRIGIDAIRE FFEF3054TSF Replace parts check and tested ok
MICROWAVE KENMORE 721.646833 Tested all functions unit is working properly as design
REFRIGERATOR KENMORE ELIT 79574023412 Part installed job complete
REFRIGERATOR KENMORE 25368824010 "Changed parts, job complete"
DRYER MAYTAG MED5500FW1 Job complete
REFRIGERATOR WHIRLPOOL WRX986SIHZ Parts installed. If recall order w11188493 (evap cover)And wpw10389152 (support fan)
RANGE SAMSUNG NE59J7630SS Part installed
DRYER SAMSUNG DV42H5200EW Job complete
REFRIGERATOR FRIGIDAIRE FGHB2868TF Part installed job complete
REFRIGERATOR FRIGIDAIRE FFHT2033VP "Called TID, machine is being put under review due to dents during delivery. File #83808107"
REFRIGERATOR FRIGIDAIRE FFHB2750TS7 Installed icemaker. Unit tested good. JC?
WINE COOLER FRIGIDAIRE FFWC38B2RS2 Contacted warranty spoke to Ronny. File number is 83809559.
REFRIGERATOR FRIGIDAIRE FFU14F2QWG Part installed
RANGE FRIDGIDAIRE FCRC3012AB Job complete
ELECTRIC RANGE FRIGIDAIRE FCRC3012AB Job complete
REFRIG/SIDE-BY-S SAMSUNG RS261MDWP/XAA "Parts needed to fix CORRECTLY ; (created new UIS, deleted prior attachment to UisID 59481), ordrng 1 Da97-08223d (Ice container)"
DISHWASHER FRIGIDAIRE FGID2466QF7A "Found no issues with unit customer had a pop 4/17/20 on receipt; (created new UIS, deleted prior attachment to UisID 59424)"
REFRIGERATOR LG 795LMXS28626S/01 "STAC TechLine not answering. Tried calling 5 times and each time it gives me an automated message saying, 'Due to unforeseen circumstances, are office is currently closed'. According to customer many parts have been changed already and I have no access to which were changed. Need to speak to tech support to see if this is something worth repairing before proceeding.; saved tckt"
DISHWASHER FRIGIDAIRE FFID2426TS2A Checked dishwasher and found all components are working. Rinse aid section was empty. Informed customer to use rinse aid and referred them to use and care manual for better dry results
REFRIGERATOR FRIGIDAIRE FGHC2345LF4 Touchpad not working. Needs part listed; ordrng 1 242115004 (Dispenser board)
REFRIGERATOR FRIGIDAIRE LFTR1832TF2 Parts installed
REFRIGERATOR FRIGIDAIRE FFSS2625TS2 Unit had ice build up.? told clients to defrost unit. All parts tested good. ?JC
ELECTRIC RANGE FRIGIDAIRE FGIC3066TB "Parts changed, jc"
WASHER KENMORE 11046472501 Unit has bad motor control. Needs part listed. Pleaee contact client with remaining labor rate and price of part; ordrng 1 WPW10197864 (Motor board)
REFRIGERATOR FRIGIDAIRE FFSS2625TP0 Installed parts..tested..working properly..jc
DISHWASHER FRIGIDAIRE FFCD2418US "Adjustments made to lock switch, job complete. If recall order lock."
ELECTRIC RANGE FRIGIDAIRE FFEC3625USB Installed parts..tested..working properly..jc
HOME LAUNDRY - E FRIGIDAIRE FFTW4120SW Need part. Leak in drain hose; ordrng 1 5304518649 (Drain hose)
REFRIGERATOR FRIGIDAIRE FFFH17F2QWB "Found unit not cooling due to fan motor not spinning evap has frost has power but not cooling ; (created new UIS, deleted prior attachment to UisID 59447), ordrng 1 297250000 (Fan motor)"
MICROWAVE OVEN FRIGIDAIRE FGMV175QF Blown fuse added kit; used 1 5304523456 (KIT) from stock
REFRIGERATOR FRIGIDAIRE FFFU20F2VW0 "Parts changed, jc"
HOME LAUNDRY - E ELECTROLUX EIMED60LT E64 error open heater replaced with ts kc; used 1 134792700 (HEATING ELEMENT) from stock
HOME LAUNDRY - E ELECTROLUX EWFLS70JSS0 "Parts changed, jc"
REFRIGERATOR FRIGIDAIRE FFHT1835VS0 "Needs new assembly, ordering parts ; (created new UIS, deleted prior attachment to UisID 59427), ordrng 1 5304522219 (Hinge assembly) and 4 240311303 (Nylon washer)s"
REFRGERATOR FRIGIDAIRE FPHF2399PF3 Freezer gasket was faulty; ordrng 1 5304501270 (Gasket)
DISHWASHER FRIGIDAIRE FFID2426TD3A Need touch pad. ; ordrng 1 5304518467 (Switch pbc)
REFRIGERATOR FRIGIDAIRE LGHX2636TF7 Also found bad sensor in fresh food not taking correct temp ; ordrng 1 240597203 (Sensor for fresh food)
HOME LAUNDRY - E FRIGIDAIRE FFLE2022MW Job complete
REFRIGERATOR FRIGIDAIRE FFHS2611PFA Cracked liner in ff and in freezer. File# 83809327 Frigidaire deemed it non-repairable after video conference. Jc
REFRIGERATOR FRIGIDAIRE FFHT1425VV Removed both freezer and refrigerator door from right side hinges and installed to left side hinges?. Doors installed properly. Gaskets seal properly. Unit tested good. JC?
RANGE UNKNOWN "Parts changed, jc"
REFRIGERATOR FRIGIDAIRE FGHB2868TD Need part; ordrng 1 242094804 (Thermostat)
RANGE HOOD FRIGIDAIRE FFEF3016VSA See quickpic pic for correct address on 52ct. Need parts; ordrng 1 316419145 (Overlay) and 1 5304508925 (Board) and 2 5304516159 (Element)s
DRYER ELECTROLUX n/a Part had a scratch on it; ordrng 1 5304505461 (Console)
DRYER ELECTROLUX n/a Part came defective; ordrng 1 5304505461 (Console)
REFRIGERATOR FRIGIDAIRE FGSC2335TFA Found compressor running but not cooling ; ordrng 1 5304512654 (Compressor) and 1 5304521262 (Inverter board) and 1 5303305677 (Drier)
DRYER ELECTROLUX n/a Console came scratched; ordrng 1 5304515234 (Console)
HOME LAUNDRY - E ELECTROLUX EFME617SIW Unit needs updated blower wheel. Ordering part ; ordrng 1 5304513609 (Blower wheel)
REFRIGERATOR FRIGIDAIRE FFHT1821QS4 "Compressor working fine, frost buildup on fan. Gaskets check good. Bottom door not closing properly. Need parts; ordrng 2 240311303 (Washer)s and 1 242219204 (Fan evap)"
RESIDENTIAL REFR FRIGIIDAIRE FPCS3085LFC Wrong part ordered..rescheduled by office ; saved tckt
HOME LAUNDRY - E FRIGIDAIRE FFRE4120SW Found dryer motor not working; ordrng 1 5304511434 (Pulley) and 1 5304511430 (Motor) and 1 5304511421 (Mainboard) and 1 5304511375 (Dryer Heater Assembly )
MICROWAVE OVEN FRIGIDAIRE FGMV176NTF Found bad filter board and switches keep blowing out breaker door hook is really shaking needs new door to fix CORRECTLY ; ordrng 1 5304509452 (Board) and 1 5304509457 (Latch) and 1 5304509459 (Switch) and 2 5304509460 (Switches)s and 1 5304509638 (Door)
HOME LAUNDRY - E ELECTROLUX EFDE317TIW "Need new belt, ordering parts ; ordrng 1 134719300 (Belt)"
n/a Returning parts
REFFRIGERATOR KENMORE 11160519910 Freezer is completely overloaded not letting air circulation through it check the coils if the coils have a good nice Frost pattern no freezing pattern I have pictures on quick Picks so you can see how overloaded the freezer is
WASHER DRYER COM HAIER HLC1700AXW Error codeFc 30/ according to hector Richard diagnose this unit as a defective motor(fc 30)code/ the unit is installed on the bathroom in front of the toilet costumer need to move the unit to the patio for us to replace the motor/ 2 hours window/ june order the part for me by phone; saved tckt
WASHER KENMORE 110.2022251 Test unit working good
REFRIGERATOR KENMORE ELITE 79575043610 Check all functions tested ok unable to duplicate any problems
RANGE - ELECTRIC KENMORE 79094149310 Did MPA check all functions tested ok
n/a Need 2 more shipping labels; saved tckt
REFFRIGERATOR SAMSUMG RF25HMEDBSR/AA ICEMAKER service kit needs to be replace I let customer know to unplug unit 24h before I come back to service it ; ordrng 1 DA82-02695A (ICEMAKER service kit)
WASHER KENMORE 11028132410 Fabric softener cup was clogged. Cleaned dispenser cup job complete
WASHER KENMORE 110.2513241 Tub basket wash plate suspension kit needs to be replace ; ordrng 1 Part#W11130362 (Supension rod kit) and 1 (W10752285) (Wash plate) and 1 (W10752187) (HIRLPOOL SCREW) and 1 W10752719 (Basket) and 1 W11219115 (Tub)
REFIGERATOR GE 106.515842 Performed MPA Check
REFRIGERATOR KENMORE ELITE 79578546800 Ice maker and fill tube needs replaced. ; ordrng 1 5989JA0002Q (Icemaker assembly) and 1 MJU47992202 (Fill tube)
WASHER SAMSUMG WF448AAP/XAA Installed all four new shocks on washer then tested. Unit is working properly now
REFRIGERATOR KENMORE 79572595710 Compressor is bad. Unit isnt cooling ; ordrng 1 ADH73150208 (Dryer filter) and 1 TCA36691602 (Compressor)
DRYER SAMSUNG DV45K6200EZ/A3 01 Inspected front rollers and tested. Squeak has stopped
WASHER MAYTAG MVWB835DW4 Installed part and tested unit is operational
REFRIGERATOR SAMSUNG RF28N9780SG/AA Install new parts tested and working properly
WASHER GE GTW485ASJ5WS "Replace parts,test and check ok."
REFRIGERATOR KENMORE 10651183112 Icemaker isnt getting power; ordrng 1 WPW10235503 (Board) and 1 WPW10251076 (Icemaker)
REFFRIGERATOR KEMORE 25353322300 "Problems with water valve inlet, need to order parts. ; ordrng 1 Part#242252702 (Valve inlet.)"
DISHWASHER FRIGIDAIRE FFBD1831US Install the part problem persist/ as soon the unit have power drain pump runs and does not stop/ there no water leaks or any Mark's / call tid and ask for a file #83809796
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Last company did not install lights or put top panel back correct. Freezer light was not connected and top cover in fresh food section was hanging down. Completed repairs
REFRIGERATOR LG LFXS30766D01 Replace parts check and tested ok
ELECTRIC RANGE FRIGIDAIRE FFEF3016VS Installed part and tested feet now sitting flat on floor. Found holes stripped out and had to put bigger screws in.
REFRIGERATOR FRIGIDAIRE LFTR1832TF2 "Installed part and tested , no signs of a restriction"
REFRIGERATOR KENMORE 10653332300 Found ice maker not working properly and ice bucket broken parts need to order parts ; ordrng 1 WPW10190961 (Ice maker) and 1 WP2258226 (Ice container assy)
ELECTRIC RANGE FRIGIDAIRE FCRC3012ABA "Replace parts,test and check ok."
DISHWASHER FRIGIDAIRE FGIP2468UD0A Reinstalled left track on upper rack for the second time explain to customer to be careful when they pull it out not to use too much force tested after I installed it in the upper rack is working normal
RANGE SAMSUNG NE59J7630SGAA Found no light at control need to order parts ; ordrng 1 DE07-00129A (Control)
REFRIGERATOR FRIGIDAIRE FFTR1835VW0 "Problems with the water valve service of the house do not have pressure, recommended replace water valve service."
REFRIGERATOR FRIGIDAIRE FFFU20F2VW0 Installed main board
REFRIGERATOR FRIGIDAIRE LFSS2612TF Install the parts tested ok
REFRIGERATOR FRIGIDAIRE FFSS2615TE Upon inspection faun issue with freezer cabinet rail out of place. I Put rail back
REFRIGERATOR SAMSUNG RF263TEAESG/AA Unit needs service bulletin kit installed and new water valve ; ordrng 1 DA82-02714A (Bulletin kit) and 1 DA97-12662A (Water valve)
HOME LAUNDRY - E ELECTROLUX EFLS627UIW Hot and cold are working properly
HOME LAUNDRY - E FRIGIDAIRE FFRE4120SW1 Unit working and heating normal explained to customer that the dryer is not designed to have to blow air out of building more than 8 ft outside structure.this dryer is in a building and it needs a blower assist fan to operate normal
DISHWASHER FRIGIDAIRE FGID2479SF Pressure sensor needs to be replaced and lower spray arm; ordrng 1 A00055408 (Pressure sensor) and 1 111920868 (Lower arm sprayer)
REFRIGERATOR FRIGIDAIRE FFHT1425VV This unit is working fine/ the cumplaine of the customer is the unit is getting to hot on the left and right side / this is a indoor unit(does not have any fan on the compressor area ) and is installed on the garage of the house( temperture is 98`) INSIDE THE GARAGE / CHECK ALL FUNCTIONS TESTED OK UNABLE TO DUPLICATE ANY PROBLEMS
DISHWASHER ELECTROLUX EIDW6405HT0 Found multiple problems need to order parts. ; ordrng 1 Part#154757901 (Drain pump) and 1 154655901 (Sensor) and 1 154622001 (Drain pump) and 1 154614002 (Motor pump) and 1 Part#154622402 (Hose) and 1 Part#154679602 (Hose)
RANGE ELECTROLUX EI30EW38TSA Install new parts tested and working properly
RANGE - GAS FRIGIDAIRE FFGF3054TSD Inspected gas range. Adjusted all five burners to correct flame. Job complete
REFRIGERATOR FRIGIDAIRE FGRU19F6QFD Installed parts and charged with refrigerant
DISHWASHER FRIGIDAIRE FFCD2413US2A Unit has an open ground at power source needs electrician
ELECTRIC RANGE FRIGIDAIRE FFEH3054US Wire harness was disconnected
REFRIGERATOR FRIGIDAIRE FFTR1814TW Installed parts and tested
ELECTRIC RANGE FRIGIDAIRE FGMC3066UFA Found error code F011 control not working properly need to order parts advice costumer he probably needs to take oven out in case he don't sign waiver costumer asks if we cook send email with the waiver to read everything ; ordrng 1 5304514966 (Control)
HOME LAUNDRY - E ELECTROLUX EFLW317TIW1 Found loose chock absorbers need to order parts ; ordrng 2 137412701 (Chock absorbers)s and 2 137412601 (Chock absorbers)s
REFRIGERATOR FRIGIDAIRE FFTR1835VBO This is a furniture store the refrigerator is in the back of waterhouse they don't know what its the problem with refrigerator and the refrigerator is not connect to electricity I told them to connect the refrigerator to electricity this refrigerator is refrigerant R600a I don't have certificate
REFRIGERATOR FRIGIDAIRE FFTR1814TWB "Order freezer door, top hinge and gasket. Warm air getting into cabinet.; ordrng 1 242193203 (Gasket) and 1 240313703 (Hinge) and 1 240410201 (Freezer door)"
REFRIGERATOR FRIGIDAIRE FFSS2625TS3 Gasket came it white not gray. Reordered it. White gasket on truck for return.; ordrng 1 241786010 (Gasket frz gray)
REFRIGERATOR FRIGIDAIRE FFSS2615TS0 Unit needs ice maker ordered part; ordrng 1 241798231 (Icemaker)
REFRIGERATOR FRIGIDAIRE FFFH21F4QTA Problems with gasket door and timer. Need to order parts.; ordrng 1 297318010 (Timer) and 1 5304506135 (Gasket)
REFRIGERATOR FRIGIDAIRE FFSS2625TS3 "I stalled by pass to test, got better water flow but not correct. Put customer filter back in and same water flow not correct. Ordering filter base and instructed customer on proper part number for new filter. ; ordrng 1 242009601 (Filter head)"
DISHWASHER GENERAL ELECTRIC GDT655SGJWOW Found unit with a loose wire tested all function unit is working properly as Design
REFRIGERATOR BO MAYTAG MFI2269DRM01 Installed new parts unit ok now making ice job completed no more leaks
WASHER MAYTAG MVWX655DW1 Installed new parts unit ok now washing
REFRIGERATOR KENMORE 25360509411 Tested all functions unit is working properly as design
MICROWAVE KENMORE 721.646833 Installed all new parts unit is working properly as design
WASHER KENMORE 11026132410 Parts installed
WASHER LG WM3670HWA Job complete
WASHER KENMORE 417.4112241 Changed parts job complete
REFRIGERATOR SAMSUNG RF23J9011SG/AA Installed all new parts unit is working properly as design