Near Apollo Beach, FL 33572
Joseph
Job Details: 05/11/2020
REFRIDGERATOR MAYTAG MFF2558VEM3 Arrived to location inspected refrigerator. Freezer is freezer but evaporator fan motor has gone bad. Checked over entire unit for any other issues. Called the warranty and explained the history of repairs done and they said to go ahead and repair the fan. They also stated that they will contact customer with other options if they're not satisfied ; ordrng 1 W10128551 (Fan motor)
Near Riverview, FL 33578
Freddie
Job Details: 05/11/2020
REFRIDGERATOR KITCHEN AID KTRC22ELSS01 "Check unit everything working fine giving her a noise coming out of you're not working good; (created new UIS, deleted prior attachment to UisID 23552)"
Near Brandon, FL 33511
Freddie
Job Details: 05/11/2020
DRYER GE GFDR485GF1MC Check unit could not hear noise unit working fine
Near Lakeland, FL 33810
Frank
Job Details: 05/11/2020
ICE MAKER KENMORE ELITE 10689553100 "The liner of the machine is broken, impossible to repair it.; (created new UIS, deleted prior attachment to UisID 23341)"
Near Lakeland, FL 33813
Frank
Job Details: 05/08/2020
Washer
Near Parrish, FL 34219
Kyle G.
Job Details: 05/07/2020
FREEZER LG LFXS28566M On arrival the unit was unplugged. Hooked up gages to find init went into vaccum when plugged in. Added a little r134a to reach zero and the unit went back to vaccum. ; ordrng 1 ADH69749102 (Filter dryer)
Near Parrish, FL 34219
Kyle G.
Job Details: 05/07/2020
OVEN KITCHENAID KOCE507ESS06 Both fan are bad. Micro wave and oven. This is an all in one unit. And a two person job.; ordrng 1 W10860984 (Fan) and 1 W10838964 (Fan microwave)
Near Palmetto, FL 34221
Kyle G.
Job Details: 05/07/2020
REFRGERATOR WHIRLPOOL WRF767SDHZ00 Water in door is good with no smell or bad taste. Ice in ice maker tastes very badFiler charged a week ago. ; ordrng 1 W11242954 (Ice maker)
Near Ellenton, FL 34222
Kyle G.
Job Details: 05/07/2020
DISHWASHER - BUI KITCHEN AID KDPE234GPS0 Dispencer is intermittant; ordrng 1 W10861000 (Dispencer)
Near Lakeland, FL 33803
Joseph
Job Details: 05/07/2020
REFRIDGERATOR KENMORE ELITE 10651109110 Inspected refrigerator. Sealed system issue. Restriction in condenser coil. Compressor and evap coil are faulty as well. Unit is very old and needs entire system repaired.; ordrng 1 W10196260 (Condenser coil) and 1 2188823 (Evaporator) and 1 W10183575 (Compressor)
Near Riverview, FL 33569
Joseph
Job Details: 05/07/2020
REFRIGERATOR GE PYE22KSKFSS Fresh food section has defrost issue and bad fan motor. ; ordrng 1 WR50X10109 (Bimetal) and 1 WR51X10132 (Heater) and 1 WR60X26866 (Fresh food fan)
Near Lithia, FL 33547
Joseph
Job Details: 05/07/2020
FREEZER SAMSUNG RF28HFEDTSR/AA 07 Ice maker needs bulletin service kit installed also the fan motor is bad. Have two error codes. 33E 40E; ordrng 1 DA97-15217D (Service bulletin) and 1 DA97-19898A (Service bulletin) and 1 DA97-02367A (Service bulletin) and 1 DA97-12540A (Motor assembly w/fan)
Near Ellenton, FL 34222
Kyle G.
Job Details: 05/07/2020
REFRIDGERATOR KENMORE 106.577097 Upon arrival unit was running freezer was cold but some items where soft icecream and dairy where soft. Unit set to 0 and 37. Pulled open evaporator cover to check frost pattern. Found very lite frost I never unplugged unit wahile opening up. Checked for restriction and leaks. No leak in evape area. Went to back of unit and found leak. Small leak in hot tube. At opening where it goes in wall. Check with soap water at dryer connections no leak. This unit is none repairable on the hot tube leak.Called insurer.8888801495
Near Lithia, FL 33547
Joseph
Job Details: 05/07/2020
WASHER GE GTW330ASK2WW Installed new control board and followed instructions sheet to program unit. Unit showed it was in correct program but is not going to next step. Called Richard for support then tried reprogramming again with no luck. Reordering control board ; ordrng 1 WH18X26794 (Control board)
Near Riverview, FL 33578
Joseph
Job Details: 05/07/2020
DRYER MAYTAG MEDX655DW1 Tested dryer and found heater and cut off thermos bad. ; ordrng 1 3977393 (Cutoff fuse kit) and 1 W10724237 (Heater)
Near Riverview, FL 33579
Joseph
Job Details: 05/07/2020
WASHER LG WM3270CW Rear outer drum has small hole in bottom leaking water out all over floor. Aslo main bearing needs replaced as well; saved tckt
Near Gibsonton, FL 33534
Joseph
Job Details: 05/07/2020
REFRIGERATOR LG LFXS28596D/01 Defrost sensor assembly is faulty and duck bill on drain needs cleaned out; ordrng 1 6615JB2005N (Defrost sensor assembly)
Near Brandon, FL 33511
Joseph
Job Details: 05/07/2020
WASHER WHIRLPOOL WTW7040DW1 Part is defective reordering ; ordrng 1 W11220230 (Water valve)
Near , FL 34221
Kyle G.
Job Details: 05/07/2020
REFRIGERATOR FRIGIDAIRE FFSS2615TE3 Installed part and tested for leaks home owner verified.
Near Palmetto, FL 34221
Kyle G.
Job Details: 05/07/2020
REFRIGERATOR GENERAL ELECTRIC CYE22USHMSS "Installed parts and tested, evap fan is running"
Near Ruskin, FL 33570
Joseph
Job Details: 05/07/2020
WASHER HOTPOINT HTW240ASK1WS Replaced shocks and belt. Tested with customer? Unit is working properly now
Near Lithia, FL 33547
Joseph
Job Details: 05/07/2020
DRYER LG DLEX4270V "Installed new drum, rollers. Tested. Unit is working properly now"
Near Riverview, FL 33579
Joseph
Job Details: 05/07/2020
FREEZER SAMSUNG RF28JBEDBSR/AA-03 Installed new fan assembly. Service bulletin kit/ icemaker. Powered unit back up and everything is working properly now
Near Lithia, FL 33547
Joseph
Job Details: 05/07/2020
WASHER WHIRLPOOL WFW8540FW1 Installed parts to washer. Tested. Unit is working properly now
Near Lakeland, FL 33813
Joseph
Job Details: 05/07/2020
REFRIGERATOR SAMSUNG RF263TEAESG/AA Arrived to location and refrigerator section is freezing everything installed new sensors to refrigerator. Repowered unit and checked for error codes. Unit is working properly now
Near Brandon, FL 33511
Joseph
Job Details: 05/07/2020
WASHER MAYTAG MVWX655DW1 Installed new control board and tested unit is working properly now
Near Sun City Center, FL 33573
Joseph
Job Details: 05/07/2020
REFRIGERATOR SAMSUNG RF323TEDBWW/AA Inspected unit found that it was accidentally put into vacation mode. Reset unit and put back in service mode unit is working properly now
Near Bartow, FL 33830
Joseph
Job Details: 05/07/2020
RANGE LG LRE3061ST/00 Installed new parts to range and tested with customer. Unit is working properly now
Near Riverview, FL 33578
Joseph
Job Details: 05/07/2020
MICROWAVE OVEN FRIGIDAIRE FGMV176NTF Installed new parts to microwave and tested. Unit is working properly now
Near Wimauma, FL 33598
Joseph
Job Details: 05/07/2020
ELECTRIC RANGE FRIGIDAIRE FFEF3054TSH Inspected range found the power plug got pulled out and lost power.plugged backnin a is working properly now
Near Sun City Center, FL 33573
Joseph
Job Details: 05/07/2020
REFRIGERATOR FRIGIDAIRE FFBC46L2QS-1 Inspected wine cooler and found drain restricted. Melted ice away and cleared drain. Unit is working properly now
Near Apollo Beach, FL 33572
Joseph
Job Details: 05/07/2020
REFRIGERATOR FRIGIDAIRE FFSS2315TP3 Inspected refrigerator. Could not find anything not normal. The sounds the customer said it's making is completely normal for this model
Near Valrico, FL 33596
Joseph
Job Details: 05/07/2020
REFRIGERATOR FRIGIDAIRE FFFU20F2VW0 Customer does not want unit replaced she is going to have it replaced. 3 weeks old
Near Plant City, FL 33566
Joseph
Job Details: 05/07/2020
ELECTRIC RANGE FRIGIDAIRE LFEH3051VFA Power plug was not plugged in all the way. Plugged in and tested unit is working properly now
Near Apollo Beach, FL 33572
Joseph
Job Details: 05/07/2020
REFRIDGERATOR MAYTAG MFF2558VEM3 Installed new control board and programmed. Tested. Unit is working properly now
Near Lithia, FL 33547
Joseph
Job Details: 05/07/2020
REFRIDGERATOR SAMSUNG RF263BEAESR/AA Customer had unit out and ready. Installed new part to refrigerator. Unit is working properly now
Near Longwood, FL 32779
Jose
Job Details: 05/07/2020
REFRIDGERATOR KENMORE ELITE 795.71063.010 Install the parts we can not test the compressor because defective control board/ also found another valve leaking water for a solenoid need more parts; ordrng 1 Aju72992601 (Valve) and 1 Ebr64173902 (Control)
Near Winter Garden, FL 34787
Jose
Job Details: 05/07/2020
DRYER MAYTAG MED5500FW Found damage pulley and some rollers need order parts; ordrng 1 W10837240 (Pulley) and 5 Wpw10314173 (Roller)s
Near Clermont, FL 34711
Jose
Job Details: 05/07/2020
MICROWAVE OVEN FRIGIDAIRE FGMV175QF Replace the fuse and lubricate door hinge and latch tested ok; used 1 5304488349 (Fuse) from stock
Near Orlando, FL 32837
Jose
Job Details: 05/07/2020
WASHER LG WM3570HVA Install the new part new control came defective / original error code was LE / with the new control show LE and TE/ try different ways to erase the error code does not work( motor lock and defective element); ordrng 1 Aeg33121501 (Element) and 1 Ebr78534501 (Control)
Near Clermont, FL 34711
Jose
Job Details: 05/07/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Defective light module need order part ; (created new UIS, deleted prior attachment to UisID 23483), ordrng 1 Wpw10515058 (Light module)"
Near Winter Garden, FL 34787
Jose
Job Details: 05/07/2020
RANGE SAMSUNG NE59J7630SS Drawer is bend and is really difficult to open need to be replace ; ordrng 1 Dg97-00053t (Drawer)
Near Winter Garden, FL 34787
Jose
Job Details: 05/07/2020
REFRIGERATOR SAMSUNG RF263TEAESG Samsung ice maker recall need a kit; ordrng 1 Da82-02714a (Kit)
Near Oakland, FL 34787
Jose
Job Details: 05/07/2020
REFRIGERATOR FRIGIDAIRE FGSC2335TF8 Ice maker error code and water line defective need order part( frozen line); ordrng 1 218976822 (Tube) and 1 243297609 (Ice maker)
Near Clermont, FL 34711
Jose
Job Details: 05/07/2020
DRYER ELECTROLUX EFME617STT0 "Drier has multiple problems/some one try to work on the unit and brake the door switch connector and the moisture sensors conector/ also rollers need to be replace; (created new UIS, deleted prior attachment to UisID 23341), ordrng 1 5304505251 (Moisture sensor) and 1 137241000 (Switch) and 5 134715900 (Roller)s"
Near Clermont, FL 34711
Jose
Job Details: 05/07/2020
HOME COOKING - E MAYTAG MER86774AW0 Found defective control(tilt numbers) and element need order part ; ordrng 1 W10779716 (Element) and 1 Wpw10655837 (Control)
Near Orlando, FL 32836
Jose
Job Details: 05/07/2020
REFRIGERATOR WHIRLPOOL WRS325SDHB Install the part tested ok
Near Deltona, FL 32725
Jose
Job Details: 05/07/2020
FREEZER SAMSUNG RF263BEAEBC/AA-04 Install the parts tested ok
Near Orlando, FL 32819
Jose
Job Details: 05/07/2020
DISHWASHER BOSCH SHP65T55UC07 Install the part found drain pump disconnected plugin back tested ok
Near Oakland, FL 34760
Jose
Job Details: 05/07/2020
FREEZER SAMSUNG RF261BEAESR/AA-06 Install the parts tested ok
Near Orlando, FL 32839
Jose
Job Details: 05/07/2020
WASHER SAMSUNG WA40J3000AW Check all functions tested ok
Near Longwood, FL 32750
Jose
Job Details: 05/07/2020
DRYER WHIRLPOOL WED8000DW3 Install the parts tested ok
Near Ocoee, FL 34761
Jose
Job Details: 05/07/2020
ELECTRIC RANGE FRIGIDAIRE FFEH3054US Install the parts tested ok
Near Orlando, FL 32835
Jose
Job Details: 05/07/2020
REFRIGERATOR FRIGIDAIRE FFTR2021TS Install the part tested ok
Near Lake Alfred, FL 33850
Frank
Job Details: 05/07/2020
REFRIDGERATOR SAMSUNG RF28HFEDBSR/AA "Problems with ice maker,need to order parts. ; ordrng 1 DA82-02714A (Ice maker kit) and 1 Da9714474c (Ice container)"
Near Longwood, FL 32779
Jose
Job Details: 05/07/2020
REFRGERATOR SUB-ZERO 601R/F Install the part tested ok
Near Winter Haven, FL 33881
Frank
Job Details: 05/07/2020
MICROWAVE SAMSUNG ME18H704SFS "Problems with magnetron and display control was defective, need to order parts. ; ordrng 1 OM75P-21-ESGN (Magnetron) and 1 DE96-00269A (Capacitor) and 1 DE94-03161C (Control panel)"
Near Kissimmee, FL 34759
Frank
Job Details: 05/07/2020
DISHWASHER SAMSUNG DW80M2020US "Problems with control and sensor, need to order parts. ; ordrng 1 DD81-02147A (Pcb) and 1 DD81-02151A (Sensor)"
Near Lakeland, FL 33815
Frank
Job Details: 05/07/2020
WASHER MAYTAG MVWX655DW1 "Washer Machine have a problem in the gear case and the screws do not loosen, to fix this washer we need to order many parts and three hours of work.; (created new UIS, deleted prior attachment to UisID 23360), ordrng 1 W11035751 (Gear case) and 1 W10752719 (Tub) and 1 W10512161 (Tub) and 1 W10528947 (Driver) and 1 W10752187 (Screw) and 1 W10902814 (Washplate)"
Near Auburndale, FL 33823
Frank
Job Details: 05/07/2020
OVEN LG LRE3061BD "Problems with convection fan motor, need to order part. ; cstmr sgnd Dsclmr"
Near Lakeland, FL 33812
Frank
Job Details: 05/07/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Problems with dish rack stop, need to order parts. ; (created new UIS, deleted prior attachment to UisID 23561), ordrng 2 WPW10508950 (Dish rack stop)s"
Near Lakeland, FL 33803
Frank
Job Details: 05/07/2020
DISHWASHER SAMSUNG DW80F600UTS "Problems with door and panel,need to order part. ; ordrng 1 DD82-01110A (Door assembly)"
Near Haines City, FL 33844
Frank
Job Details: 05/07/2020
RANGE WHIRLPOOL WFE540H0ES0 "Problems with element, need to order part. ; (created new UIS, deleted prior attachment to UisID 23381), ordrng 1 WP8273994 (Element)"
Near Auburndale, FL 33823
Frank
Job Details: 05/07/2020
MICROWAVE OVEN FRIGIDAIRE FGMO205KFC "Replace magnetron, control board 5304507215 arrive broken see photo. Order one more time. ; ordrng 1 530457215 (Control board)"
Near Land O' Lakes, FL 34637
Freddie
Job Details: 05/07/2020
MICROWAVE KENMORE 790.8037331 PC Board needs to be replaced; ordrng 1 AP5691704 (PC board)
Near Bartow, FL 33830
Frank
Job Details: 05/07/2020
REFRIDGERATOR KENMORE "The drain line was clogged, corrected the problem."
Near Winter Haven, FL 33881
Frank
Job Details: 05/07/2020
REFFRIGERATOR FRIGIDAIRE FGHB2868TF1 "Test and check all function everything it's ok. ; (created new UIS, deleted prior attachment to UisID 23300)"
Near Bartow, FL 33830
Frank
Job Details: 05/07/2020
WASHER MAYTAG MVWX655DW1 "Replace part , test and check ok."
Near Brandon, FL 33510
Freddie
Job Details: 05/07/2020
REFRIGERATOR LG LMXS30796D Auger motor AC needs to be replaced talk to Daniel he's getting the parts; cstmr sgnd Dsclmr
Near Tampa, FL 33603
Freddie
Job Details: 05/07/2020
DISHWASHER WHIRLPOOL WDF520PADB0 "Control Board needs to be replaced and diverter plate and diverter motor also need to be replaced but Richard has supposed to be asking Carlos about this unit when getting back at me; (created new UIS, deleted prior attachment to UisID 23328), ordrng 1 W10804115 (Control board Electronics)"
Near Tampa, FL 33613
Freddie
Job Details: 05/07/2020
WASHER MAYTAG MVWC416FW0 "Outer top needs to be replaced here case needs to be replaced tub seal need to be replacedPlease put this back on my route tomorrow cuz I need to get authorization from Lowe's warranty; (created new UIS, deleted prior attachment to UisID 23525), ordrng 1 W10324648 (Outer tub) and 1 () and 1 W11035747 (Gear case) and 1 (W10324647) (Tub seal)"
Near Tampa, FL 33624
Freddie
Job Details: 05/07/2020
REFRIGERATOR FRIGIDAIRE LFHB2741PF5A "Ice maker tray needs to be replaced it busted the interface needs to be replaced; (created new UIS, deleted prior attachment to UisID 23394), ordrng 1 242058229 (Interface black) and 1 243297609 (Ice maker complete)"
Near Lakeland, FL 33813
Frank
Job Details: 05/07/2020
REFRIGERATOR FRIGIDAIRE FFHS2611LBRA "Adjust the handle door. ; (created new UIS, deleted prior attachment to UisID 23406)"
Near Lutz, FL 33558
Freddie
Job Details: 05/07/2020
REFRIGERATOR LG LFXS26596S/01 "; (created new UIS, deleted prior attachment to UisID 23461), ordrng 1 AGF80300704 (Filter) and 1 AKN72949003 (Filter housing head)"
Near Lakeland, FL 33813
Frank
Job Details: 05/07/2020
REFRIGERATOR FRIGIDAIRE FFTR1814TWB Replace part test and check ok.
Near Tampa, FL 33604
Freddie
Job Details: 05/07/2020
REFRIGERATOR FRIGIDAIRE FGHB2868TF7 "Ice maker house in this to be replaced talk to technical support about it and we both agree on that; (created new UIS, deleted prior attachment to UisID 23369), ordrng 1 242142203 (ICEMAKER housing)"
Near Riverview, FL 33578
Freddie
Job Details: 05/07/2020
REFRIGERATOR FRIGIDAIRE FFSS2615TE3 I want to change the motherboard and fine wire harness going to the motherboard all shop. And black electrical tape everywhere so I order a new wiring harness; ordrng 1 242303101 (Control board wiring harness)
Near , FL 33810
Frank
Job Details: 05/07/2020
DISHWASHER FRIGIDAIRE FGID2476SF4A "Replace parts,test and check ok"
Near Tampa, FL 33618
Freddie
Job Details: 05/07/2020
REFRIGERATOR FRIGIDAIRE FFFU20F2VW According to Electrolux technical support this is a problem going with this unit and this are the parts that we need to replace; ordrng 2 5304523723 (Seal Gasket)s and 1 5304523706 (Drain tube)
Near Valrico, FL 33594
Freddie
Job Details: 05/07/2020
REFRIDGERATOR GE PFE28KSKESS ; ordrng 1 WR87X23410 (Compressor kit) and 1 WR86X25269 (Filter drier)
Near Winter Haven, FL 33881
Frank
Job Details: 05/07/2020
REFRIGERATOR FRIGIDAIRE FFTR1814TBB "Test and check all function, impossible detected any noises. ; (created new UIS, deleted prior attachment to UisID 23067)"
Near Tampa, FL 33626
Dave
Job Details: 05/07/2020
REFRIGERATOR LG LFXS30766S Compressor is bad its overheating; ordrng 1 ADH73150208 (Drier) and 1 TCA38091801 (Compressor)
Near Lake Wales, FL 33859
Frank
Job Details: 05/07/2020
REFFRIGERATOR GE GSS25WGTPH BB "Had a loose terminal on the motor auger, the problem was corrected and water leakage in the inlet valve was corrected.She pay $100.00 in April 17 2020 check 7042"
Near Valrico, FL 33594
Freddie
Job Details: 05/07/2020
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Install ice maker kit
Near Tampa, FL 33614
Dave
Job Details: 05/07/2020
DISHWASHER FRIGIDAIRE FFCD2413UB Top rack fell out. Order top rails and 4 and caps; ordrng 4 5304506510 (Rack slide)s and 2 154597801 (Rack slide)s
Near Brandon, FL 33511
Freddie
Job Details: 05/07/2020
REFRIDGERATOR KENMORE 795.74023.411 Install auger motor kit
Near Dover, FL 33527
Freddie
Job Details: 05/07/2020
WASHER LG WM5000HVA Customer refuse to order the parts she said she's going to get a new unit it's not worth it she said
Near Clearwater, FL 33760
Dave
Job Details: 05/07/2020
DISHWASHER FRIGIDAIRE LFID2426TF Order both top rack rails; ordrng 2 154597801 (Rail)s
Near Lutz, FL 33558
Freddie
Job Details: 05/07/2020
FREEZER LG LFXS28968S This unit was working on before they did a seal system job on it so I called the warranty company and they told me they were reassigning
Near Oldsmar, FL 34677
Dave
Job Details: 05/07/2020
REFRIGERATOR FRIGIDAIRE FFRU17B2QW Sealed system isnt cooling; ordrng 1 297406910 (Compressor) and 1 5303305677 (Dryer)
Near Tampa, FL 33609
Dave
Job Details: 05/07/2020
DISHWASHER - BUI BOSCH SHP65TL5UC/02 Dishwasher isnt drying dishes and leaving residue; ordrng 1 00753351 (Heat pump) and 1 00744883 (Spray arm) and 1 00745856 (Upper spray arm)
Near Oldsmar, FL 34677
Dave
Job Details: 05/07/2020
REFRIGERATOR GENERAL ELECTRIC GFE29HMEEES Top icemaker is leaving black residue in ice. Bottom icemaker isnt working ; ordrng 1 WR30X10160 (Icemaker) and 1 WR30X28682 (Freezer Icemaker)
Near Tampa, FL 33647
Freddie
Job Details: 05/07/2020
DRYER WHIRLPOOL WED8500DC Reconnect the vent to the dryer unit working good
Near Odessa, FL 33556
Dave
Job Details: 05/07/2020
REFRIDGERATOR FISHER PAYKEL RF201A Fresh food is on the warm side. Order main board and t stat; ordrng 1 855203P (Defrost sensor) and 1 841329P (Board)
Near Land O' Lakes, FL 34637
Freddie
Job Details: 05/07/2020
DISHWASHER - BUI SAMSUNG Plastic debris stuck on the pump got it out unit working good
Near Riverview, FL 33578
Freddie
Job Details: 05/07/2020
WASHER MAYTAG MVWC415EW1 Install wash plate test unit working good
Near Tampa, FL 33617
Freddie
Job Details: 05/07/2020
DRYER SAMSUNG DV45H7000EW Unit working good diagnose mode and passed every test the vent on this is too long so technical support advise me cut the vent hose make it shorter so I let the customer know what he needs to do
Near Kissimmee, FL 34746
Antonio
Job Details: 05/07/2020
REFRIDGERATOR SAMSUNG RF22N9781SG/AA Found ice buildup on the ice compartment need to order parts and remaind costumer to turn off the fridge for 24 hrs before do the job ; ordrng 1 DA82-02655A (IM SERVICES KIT)
Near Tampa, FL 33612
Freddie
Job Details: 05/07/2020
RANGE SAMSUNG NE58K9430SS Check unit all four burners working how we supposed to tested at least three times each unit working good
Near Poinciana, FL 34758
Antonio
Job Details: 05/07/2020
WASHER SAMSUNG WF4488AAPXAA Call tech line informed about the problem advice to order parts ; ordrng 1 DC31-00054A (Drain pump)