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for JUPITER, FL
Jeffery - Jupiter, FL
2 different service reps, one for problem analysis, one for parts replacement Phone reps not very pleasant- kind of harsh
Michelle - Jupiter, FL
Great! He was very helpful and knowledgeable. Thank you
William - Jupiter, FL
Another company finally fixed it
David - Jupiter, FL
N - Jupiter, FL
Very nice. Seemed knowledgeable
Steve - Jupiter, FL
Will was awesome.
Efficient, Flexibility With Scheduling
Laura - Jupiter, FL
Our ventless, under the counter dryer abruptly stopped working. We couldn't get the official Electrolux crew to make an immediate appointment, but instead chose RR Appliances- as they were contracted to work on our equipment. Everything was easy, prompt, and professional. The technician diagnosed the problem quickly, and while a part had to be ordered for our rather uncommon dryer, it was available in about 2 days. The repair was done at time requested by our renter. The technician was polite, personable, and even humored my toddler son by listening to him show off his Matchbox cars. The price wasn't particularly cheap, but not unreasonable. I wouldn't hesitate to call them again.
Ellen - Jupiter, FL
Great Service very professional
Robert - Jupiter, FL
Very satisfied with work done by Will.
Juliette - Jupiter, FL
Was impressed with his efficiency; was on time, checked error message on Dryer, and had the part needed “on hand“ to complete the fix. The only problem I had was with the office and getting an appointment. Called in and thought rep had set up Wednesday Appt. Only to find out nothing had been scheduled. This could have been do to Thanksgiving holiday. When I called in because of no show, the new rep thoroughly took info and set up Will to come out following Monday.
The mechanic was very good, the women who handled the phone are terrible
Michael - Jupiter, FL
I spent over $100 on dry ice waiting for help, on an emergency you need more people Also the description they gave to the man was a ‘noise’ he thought the problem was a washer machine!!! ???i asked the phone person if he would have parts on truck yes maybe not the part needed then he will have to order, when he showed up with no parts. I know no parts were needed, the phone people can’t say what they think I need to here. East’s easy, NEVER LIE TO THE CUSTOMER Again with a refrigerator going down you need to have more people for emergencies. Or more competition!!!! VERY ANNOYING for sure. Over all very disappointing experience, if that falls on the warranty people pass this on to them. Telling me why this, that can’t be done or an explanation of why such n such can’t be done is tell me YOUR ISSUES Don’t make your problem MY PROBLEM. I was in sales for many years, the customer doesn’t want to hear that. I gave the store the $$ they needed and paid more $$ for an extended warranty now I WANT SERVICE ITS YOUR BUSINESS NOT MINE!!! Make your company better. Maybe the lesson I’ve learned is buy from a smaller store and pay more to the local appliance store for better, quick service in an emergency
GM - Jupiter, FL
Will arrived on time and was friendly.He was able to fix and repair the appliance problem immediately. Will be a returning customer in the future.
showed up with in the time frame
Susan - Jupiter, FL
didn't fix the issue or provide a reasonable solution. asked him to contact the prior tech and see what they did and he did not. My whole morning off of work was a waste and I still have the issue.
Michael - Jupiter, FL
I am very satisfied with the service I received the technician was professional courteous and got the job done thank you
Guy - Jupiter, FL
Thomas - Jupiter, FL
Will was great. Knowledgeable and fixed the problem right away
TG - Jupiter, FL
Great service. Technician was excellent. Very personable and explained everything. Great job!
CK - Jupiter, FL
The technician was ON time..friendly..professional..knowledgeable..friendly..intoduced himself. His name is Will
Sherry - Jupiter, FL
SLH - Jupiter, FL
Will was absolutely a ray of light. ❤️
Very good service
David - Jupiter, FL
Other than parts issues, everything went well
Karla - Jupiter, FL
Excellent customer service and communications.
On time; good analysis.
Kbd - Jupiter, FL
ZR - Jupiter, FL
Excellent technician great service Thank You
Technician was wonderful
WF - Jupiter, FL
Frederick - Jupiter, FL
RANGE GE JGS760SEL2SS Found unit with a damaged cooling fan not working; ordrng 1 WB27X28659 (BOARD SENSOR) and 1 WB26X32571 (BLOWER TANGENTIAL)
HOME LAUNDRY ELE ELECTROLUX EWFLS70JSS1 "Found unit a with a error code 58; ordrng 1 134618211 (Control Board, motor)"
WASHER SAMSUNG WF363BTBEUF/A2 Installed all new parts unit is working properly as design customer signed all waiver forms
WASHER SAMSUNG WF363BTBEUF/A2 Found unit leaking underneath from boot seal customer sign the water waiver form unit requires it parts to resume normal function; ordrng 1 DC97-07125Z (Washer dispenser drawer assembly) and 1 DC97-16596A (door boot) and 1 DC97-04981D (Washer Door Boot Spring Clamp ) and 1 DC31-00054D (Washer drain pump)
DISHWASHER SAMSUNG DW80K5050US Installed all new parts unit is working properly as design
REFRIGERATOR FRIGIDAIRE LFSS2312TF3 Found unit with a damaged water filter advised customer to purchase a new water filter tested all other function unit is working properly as designed
REFRIGERATOR FRIGIDAIRE FFTR2021TW Found frost buildup around gasket also unit has a manufacturing defect condenser Heat Loop exposed technician tried to call Tech support at Frigidaire Frigidaire phone line is busy
REFRIGERATOR FRIGIDAIRE FFTR2021TW Technician updated with email also with file number
DISHWASHER FRIGIDAIRE FFCD2413US Found door latch not latching adjusted door latch unit is working properly as design
HOME LAUNDRY - E ELECTROLUX EFLS210TIW00 Technician ran through all test function spin cycle unit is working properly and
HOME LAUNDRY - E FRIGIDAIRE FFTW4120SW1 Installed all new parts unit is working properly as design
HOME LAUNDRY - E FRIGIDAIRE FFLE3900UW2 "Found unit with a damaged transmission unit will not go into spin technician does require a two men for a major repair; ordrng 1 5304517318 (Transmission, assembly, w/O-ring) and 1 5304515861 (Pulley Assembly,) and 1 5304492254 (Actuator, Motor Brake,)"
DISHWASHER FRIGIDAIRE LFID2426TF3A Found unit with a damaged user interface; ordrng 1 5304518467 (UI BOARD)
HOME LAUNDRY - E ELECTROLUX EFLS627UIW1 Unit needs additional Parts damage front panel; ordrng 1 5304505058 (front panel)
ICE MAKER SCOTSMAN DCE33PA1WC Found unit with a damaged water valve collected $175 check number 8677 remaining balance is $341.74 that needs to be collected before firstname.lastname@example.org; ordrng 1 12290721 (Water valve)
REFRIGERATOR FRIGIDAIRE FFFU20F2VW Order parts; ordrng 2 5304523723 (Gasket)s and 1 5304525042 (Drain tube)
REFRIGERATOR FRIGIDAIRE LFHG2251TF5 Found fill tube Frozen unfrozen fill tube also technician added Permagum unit is working properly as design; used 1 5305877995 (PERMAGUM) from stock
REFRIGERATOR FRIGIDAIRE FGHD2368TF6 Adjusted refrigerator door unit is working properly as design customer stated that they was positive for covid-19 please do not send any technician out here to service this customer until covid-19 is treated
ELECTRIC RANGE FRIGIDAIRE FFEH3054US "Tried calibrating oven temp and still not working. Temp sensor testing good, ordering parts; ordrng 1 5304514108 (Board) and 1 316419380 (Overlay)"
WASHER FRIDGIDAIRE FFTW4120SW "Called office to confirm that dispatch was sentTripped breaker, once untripped machine working fine, jc"
ICE MAKER KITCHEN AID KSRA25FKBL00 "Parts chzngdd,jc"
REFRIGERATOR SAMSUNG RF263TEAESG/AA Parts changed. jc
ICE MAKER KITCHEN AID KSRA25FKBL00 Found unit with a damaged ice maker and also infrared control boards.. collected $60 check number 9391; ordrng 1 2198597 (Icemaker) and 1 W10757851 (Infrared control board)
DISHWASHER FRIGIDAIRE FFID2426TS3A Tested all function unit is working properly as designed
DISHWASHER - BUI GENERAL ELECTRIC GSD2100V55WW Tested all components unit is working properly as design
HOME LAUNDRY - E ELECTROLUX EFDE210TIW Unit is working properly as designed
REFRIGERATOR SAMSUNG RF263TEAESG/AA Found unit with a damaged Refrigerator door closer; ordrng 1 DA97-13070A (Refrigerator door closer)
REFRIGERATOR SAMSUNG RF22M9581SR Technician contact Samsung tech support Samsung tech support verify the part numbers are correct; O-emld tckt
ELECTRIC RANGE FRIGIDAIRE FGMC2766UFA Install all new parts unit is working properly as design customer signed all waiver form
RANGE - GAS SAMSUNG DV52J8700GP Customer was using the dryer dryer sounds normal no scratch no noise from the dryer technician been there 30 minutes diagnosing the washer machine dryer still was working properly even technician turn off dryer turn dryer back on and still working as designed advised customer to record the scratching noise that the dryer is doing but as of right now unit is working properly as design
WASHER SAMSUNG n/a Found unit with the error code AE6 technician advised customer to have the unit accessible for repairs ; ordrng 1 DC92-01621D (Washer electronic control board) and 1 DC92-01378c (inverter control board)
REFRIGERATOR FRIGIDAIRE FFTR1814TWB Correct address 3131 Washington Street Jupiter Florida 33458 customer computer is down customer will email us proof of purchase unit is a 2020 unit found unit icemaker unplugged reinstall ice maker correctly retested ice maker ice maker Cycles unit is working properly as designed
REFRIDGERATOR SAMSUNG RF23J9011SR/AA Technician contact Samsung tech support Samsung recommend to replace filter drier and compressor refrigerator evaporator is not reaching set temperature at 37 degrees technician put temperature meter unit is ranging at 57 to 58 degrees; ordrng 1 da81-06006b (Filter drier) and 1 nc1mv43amp/ash (Compressor)
DISHWASHER FRIGIDAIRE LFID2426TF2A Installed all new parts unit is working properly as design
DISHWASHER KITCHEN AID KDPE334GPS0 "Found unit drying dishes properly advised customer to preheat water before starting the dishwasher technician went through all tests function unit is working properly as design; (created new UIS, deleted prior attachment to UisID 53824)"
REFRIGERATOR FRIGIDAIRE FFTR1814TW4 Tested all temperatures unit is working properly as design
REFRIGERATOR FRIGIDAIRE FFSS2615TS0 "Tested water filter customer needs to replace water filter tested all other function unit is working properly as design; (created new UIS, deleted prior attachment to UisID 54000)"
DISHWASHER FRIGIDAIRE LFID2426TF2A "Found unit with a damaged outlet advised customer to replace the outlet technician redirect power from a different Outlet retest all function unit is working properly as design; (created new UIS, deleted prior attachment to UisID 53857)"
WASHER GENERAL ELECTRIC gtw680bsj6ws Found unit with water turn off at water valve retest unit is working properly as designed customer signed All waiver forms
REFRIGERATOR GENERAL ELECTRIC PYE22SKSFSS Found unit with a damaged air Tower and fan assembly; ordrng 1 WR49X26666 (REFRIGERATOR FRESH FOOD FAN MOISTURE KIT)
REFRIGERATOR SAMSUNG RF32FMQDBSR "Found unit with a cracked ice maker bin also a damaged auger motor & water dispenser is broken; ordrng 1 DA97-13636B ( dispenser control panel) and 1 DA97-12604A (ASSY TRAY-ICE BUCKET) and 1 DA97-12540G (ASSY CASE AUGER MOTOR), used 1 DA92-00447C (ASSY PCB MAIN) from stock"
DISHWASHER FRIGIDAIRE FFID2426TS2A Install all new parts unit is working properly as designed customer did signed all waiver form
DISHWASHER FRIGIDAIRE FDB1100RHQ0 Install all new parts unit is working properly as designed
REFRIGERATOR SAMSUNG ELECTRON RF25HMEDBSRAA Found unit making ice properly nothing else that the technician can do unit is working properly as design
WASHER GE GTWN4250D1WS Install all new parts and unit is working properly as designed