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for Pompano Beach, FL
Pine - Pompano Beach, FL
I called n l/m to his manager n to Jesus great job always all the time always help ful curtious great service all the time
Surgeon like performance
Larry - Pompano Beach, FL
Marvyn had the hands of a surgeon when worked on my microwave. He had an excellent knowledge of what needed to be done, very methodical, and never rushed. He moved at the required pace to get the job done quickly and correctly. He was very polite. I highly recommend Marvyn!
very good service
Gilbert - Pompano Beach, FL
Excellent in all respects
David - Pompano Beach, FL
Felix - Pompano Beach, FL
Frigidaire I’ve Maker
Richard - Pompano Beach, FL
Jesus was excellent! He was extremely efficient. He is an asset to your company. I would definitely use RR again, especially if Jesus was the tech!!
Joseph - Pompano Beach, FL
Javen was courteous and professional
Richard - Pompano Beach, FL
Excellent service once the people at my front desk figured out how to get the service rep through the door
Polite & very knowledgeable
Marcelle - Pompano Beach, FL
Prompt, excellent service
George Brummer - Pompano Beach, FL
Prompt, excellent service
Karen - Pompano Beach, FL
R&R was on time, the tecnitian was knowledgable and fixed the proplem
Confident and respectful
Eileen - Pompano Beach, FL
Tom - Pompano Beach, FL
Good service, arrive in the time frame stated. Technician knew what he was doing.
Stacey - Pompano Beach, FL
Pedro arrived as scheduled and got right to work on my brand new dishwasher. The problem was the tub was not draining after the wash was finished. He found the problem (a small piece of plastic trapped in the drain hole). Tested the drain cycle & put everything back together in short order. Very pleased with the service of RR Appliance & highly recommend them.
Kenneth - Pompano Beach, FL
Javen had the right parts with him and was able to fix our refrigerator on that same day. Great service compared to what we had from the other company.
Susie - Pompano Beach, FL
Fix water filter holder
Gonzalo - Pompano Beach, FL
Richard - Pompano Beach, FL
Mary - Pompano Beach, FL
Angela - Pompano Beach, FL
The repair service was fair, efficient and professional.
Ice Machine Replacement
Peter - Pompano Beach, FL
I've been trying to get my ice machine fixed/replaced since Feb 2019, and it is yet to be completed. We are told that the parts are being ordered, returned, reordered and I can't even keep track of the status of this warrantied repair request. This service request should have been handled better and the replacement part ordered and fixed by now.
Prompt professional services
Charles - Pompano Beach, FL
If you need any services this company provides this is the company to call.
Water in door issue
Leslie - Pompano Beach, FL
RR was great
Andrea - Pompano Beach, FL
The technician (jaiden) was awesome. On time, quick, clean and neat!
Mark - Pompano Beach, FL
REFRIGERATOR KENMORE 79576203901 "Evap coils have abnormal frost pattern. Seal system issue, Customer does not want to proceed with repair due to it being a seal system issue, jc"
WASHER - FRONT MAYTAG MVWC415EW1 Error code F7E5 shifter fault. ; ordrng 1 W10913953 (Actuator) and 1 W10721967 (Splutch kit) and 1 W10832724 (Motor)
RANGE FRIGIDAIRE FFEF3016UBB Job complete
REFRIGERATOR KITCHENAID KUDF204EPA This unit has a custom panel on door that I cannot remove at all. There is a metal plate that has fallen that is in between custom panel and fridge door causing damage. I spoke with Lowe’s and they said to have customer call in to request whirlpool authorized company. IF THIS COMES BACK TO US DO NOT SAID ANYBODY OUT.
REFRIGERATOR FRIGIDAIRE LGHB2869TF Call box 025 flap not closing properly adjusted jc
REFRIGERATOR VIKING DDBB363LSS "See attention notes. Adjusted ref door gasket and defrost return. Customer said she purchase the house in January 2020 so it seems like she had some pre-existing conditions with this refrigerator prior to buying the house. JC; (created new UIS, deleted prior attachment to UisID 55389)"
REFRIGERATOR FRIGIDAIRE FFTR1814TW Ice maker not cycling properly replaced with ts jc; used 1 5303918277 (ICE MAKER) from stock
REFRIGERATOR SAMSUNG RF26J7500SR Ice maker issues; ordrng 1 DA81-05595A (SEALANT) and 1 DA82-02701A (KIT) and 1 DA97-12604D (ICE BIN)
WASHER SAMSUNG WA48J7770AP Clogged drain line cleared
REFRIGERATOR KITCHENAID KUDF204EPA Panel fell not allowing door to close properly adjusted jc
WASHDRY1YR3 UNKNONW CAM2761KQ0 Arrived to unit on property and owner of apartment building said not to bother with it because they are buying a new one.
DISHWASHER FRIGIDAIRE FBD2400KW Unit not drying or washing properly ran diagnostic and made adjustments job complete
MICROWAVE FRIGIDAIRE FGMC2765PF Job complete
REFRIGERATOR FRIGIDAIRE FFHT1821TB Moisture from door not closing properly has damaged control; ordrng 1 5304507171 (CONTROL BOX)
REFRIGERATOR FRIDGIDAIRE FFHT1821TB1 Unit in maintenance room door not closing properly added shim works fine jc
REFRIGERATOR VIKING DDBB363LSS Vents clogged with ice cleared should be ok.
FREEZER FRIDGIDAIRE FPHF2399PF6 Right side of freezer door not closing properly adjusted jc email receipt to Djroseny@gmail.com
REFRIGERATOR FRIGIDAIRE FFHT1821TB Apt 404 door not closing properly allowing air in added shim jc
REFRIGERATOR FRIGIDAIRE FFTR1821TW Corners are bowed out. TID is unavailable due to holiday. Need to reschedule customer so that we can contact and submit video and collect file number ; saved tckt
REFRIGERATOR FRIGIDAIRE n/a "Dispenser module flapper opens and closes when calling for ice. Customer also had issue with freezing in the fresh food section. Tested damper, thermistor, and gaskets. All in working order. Nothing seemed to be frozen at time of arrival. Did a manual reset of board told customer to monitor it until, I return with new dispenser module for separate issue.; ordrng 1 242074223 (Module)"
REFRIGERATOR FRIGIDAIRE FGHC2331PF "Ice maker not cycling and water valve not working replaced jc; used 1 242252702 (VALVE), and 1 5303918344 (ICE MAKER KIT) from stock"
REFRIGERATOR FRIGIDAIRE FFTR1821TW File number 83509542Submitted pictures to TID.Frigidaire will contact customer in about 7 business days.
ICEMAKER SAMSUNG RF25HMEDBBC Parts installed
REFRIGERATOR FRIGIDAIRE FPSC2277RF2 Part installed
OVEN SAMSUNG NE59J7630SG "Parts changed, jc"
ELECTRIC RANGE FRIGIDAIRE FFEF3054TW They need an electrician because power dropping
REFRIGERATOR FRIGIDAIRE FFSS2315TS " leaking at valve and ice maker not cycling correctly jc; used 1 242252702 (VALVE), and 1 5303918277 (ICE MAKER) from stock"
ELECTRIC RANGE FRIGIDAIRE FFEF3054TW None of the elements powering on found loose connection adjusted jc
ELECTRIC RANGE FRIDGIDAIRE n/a Parts installed
REFRIGERATOR FRIGIDAIRE FGHC2331PFCA "Parts changed, jc"
DISHWASHER FRIGIDAIRE FPID2498SF Customer instruct on the use of rinse aid to optimize drying.
MICROWAVE OVEN FRIGIDAIRE FGMV176NTF "THIS IS NOT MY RECALL. I changed switch cluster and we need new door; ordrng 1 5304509638 (DOOR), used 1 5204509457 (LATCH), 1 5304509458 (LEVER), 1 5304509459 (SWITCH), and 2 5304509460 (SWITCH ) from stock"
ELECTRIC RANGE FRIGIDAIRE FGEF3036TF Part installed. Tested unit. Unit is working to standard
ELECTRIC RANGE FRIGIDAIRE FFEF3054TW Job complete
REFRIGERATOR FRIGIDAIRE FFHT2131QS Ice maker water line wasn’t in the water valve all the way adjusted works fine jc
REFRIGERATOR SAMSUNG RFG297AARS/XAA "Parts changed, JC"
DISHWAHSER GE GDT580SSF0SS Customer instruct on delay wash. Email receipt to firstname.lastname@example.org
MICROWAVE OVEN FRIGIDAIRE FGMV176NTF Spoke with TID and he took pics of unit damage under file 83261832. He has to discuss further action with lead tech and said they will get back to me via email.;
REFRIGERATOR KENMORE 79578029310 Water valve leaking into ice maker and need to replace ice maker; ordrng 1 AEQ72909603 (ICE MAKER) and 1 AJU73753101 (INLET WATER VALVE)
REFRIGERATOR KENMORE 106.5113221 Parts installed
REFRIGERATOR FRIGIDAIRE FFSS2614QS6A "Total. 282.10 collected 90 via card. 192.10 remaining balance. Icemaker not advancing automatically. Need new ice maker. Customer is reviewing if she has warranty, she will call and let us know while we wait for the part.; ordrng 1 241798231 (ICE MAKER )"
REFRIGERATOR FRIGIDAIRE FFHI1832TP0 Added sealant and changed gasket if it doesn't work unit is unrepairable.
MICROWAVE OVEN FRIGIDAIRE FGMV176NTF Unit is damaged and possibly unrepairable. I will need to call and video unit damage to tid. Schedule for another day ; saved tckt
DISHWASHER FRIGIDAIRE FGHD2465NF1A Ran test cycle adjusted rinse aid Jc.
REFRIGERATOR FRIGIDAIRE FFSC2323TS Defrost heater stays on ; ordrng 1 5304512770 (BOARD) and 1 808356501 (harness low side)