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for Tampa, FL
Jean - Tampa, FL
Gentleman was professional and friendly.
John D - Tampa, FL
I had insurance thru lowes so I don't know the price. He tried to replicate the problem of my washer stopping on the spin cycle but wasn't able to. At least he tried and gave it a good shot. It worked with no problem today.
Worst Customer Service Ever!!!!
Marjorie - Tampa, FL
I was given an appointment time of 10 AM to 2 PM with email reminders from Sears. No communication at all from R&R. Someone called my number the morning of did not leave a message. When I called back I was put on hold for three minutes and then asked if I wanted to reschedule. I was told the repair man was five minutes from my home. I asked that they call and let him know I was on my way. While on the way another person called to see if I wanted to reschedule. She was very rude and placating. When the repair man got here he couldn’t make the repair because a part had to be ordered which now entails another appointment to be made at a future date. I have no clue how this company can stay in businessWith a customer care that they are so sorely missing!
Victor Fernandez - Tampa, FL
CS call and assist
Prescott - Tampa, FL
Excellent advice and review
Jeff - Tampa, FL
My home fridge
Prescott Bellaire - Tampa, FL
Excellent work and CS
Alina - Tampa, FL
Jennifer - Tampa, FL
I repair man was professional polite and knowledgeable and Speedy
William - Tampa, FL
J - Tampa, FL
Very good. Very professional.
Laurel - Tampa, FL
He was good nice guy awesome
Tech was polite and on time and great!
Will - Tampa, FL
We have a 2 month old dishwasher in our new house that was stopping mid cycle every tine. We called the manufacturer who set us up with RR Appliance. The first appointment was the very next day. Alex showed up on time after calling ahead. He worked fast and wasn’t loud and was super polite and wearing his PPE. He ordered the parts we needed and a week later they were installed. We’ll test and confirm he fixed our dishwasher permanently but so far so good.
Gayan - Tampa, FL
Great tech. Freddy was very good at fixing the problem and quick also.
Did a good job with the installation of our ice maker.and explaining how to keep from happying again
Albert - Tampa, FL
My only concern was that when we called about the service we told them what was wrong, since it is now three times we have to get this fixed. When Alex made the initial call he did not have an ice maker on his truck and had to order one for installation a week later.
Carmen - Tampa, FL
Johnny - Tampa, FL
He was very professional and persisted until he solved the problem.
Rosa - Tampa, FL
Andrea - Tampa, FL
Tracy - Tampa, FL
Freddy was great. Very professional, neat and completed the job.
Rosa - Tampa, FL
I’m very happy for job that he did
Rene - Tampa, FL
On time, professional and excellent customer service.
Awesome very professional
Anthony and Janice cole - Tampa, FL
On time within time frame
Elier - Tampa, FL
Wayne - Tampa, FL
He's a keeper Good job
David - Tampa, FL
fast and efficient
Lawrence - Tampa, FL
The problem ended up resolving itself but, the technician was great!
Very nice .
Robert - Tampa, FL
Herman - Tampa, FL
Great service. Freddie got the work done in an efficient manner. Very amiable and knowledgeable.
Technician was friendly and knowledgeable
Heather - Tampa, FL
Would recommend your company to my friends. Communication is great and technician was friendly and knowledgeable.
Great guy excellent service very pleased
Anthony - Tampa, FL
He is a keeper For the company
Very polite and proffessional
Wayne - Tampa, FL
Elizabeth - Tampa, FL
Jefferrey - Tampa, FL
Austin - Tampa, FL
DISHWASHER LG LDP6797BD Order main board. Unit shuts off mid cycle; ordrng 1 EBR79609805 (Main pc)
WASHER LG WT7200CW "Inlet valve need to be replaced; ordrng 1 (5221EA1008F) (VALVE ASSEMBLY,INLET)"
HOME LAUNDRY - E ELECTROLUX EFLS627UTT1 Unit is located at second floor must go up wooden staircase and across hardwood floor to working area. Called Electrolux and got a file #83707804 again will need a helper and two hours
REFRIGERATOR FRIGIDAIRE FGSC2335TFB Damper Motor needs to be replaced; ordrng 1 241853801 (Damper)
REFRIGERATOR FRIGIDAIRE FFFH20F2QW undefined; ordrng 1 5304506131 (Door Gasket white)
MICROWAVE OVEN FRIGIDAIRE FGMV176NTF undefined; ordrng 1 (5304509451) (Fuse)
MICROWAVE OVEN FRIGIDAIRE MWV150KBB Check unit working good
REFRIGERATOR FRIGIDAIRE FFSC2323TS9 undefined; ordrng 1 (241816602) (MOTOR-AUGER)
DISHWASHER FRIGIDAIRE FFCD2413US undefined; ordrng 1 5304517203 (Spray arm) and 1 5304518968 (Spray arm support) and 1 (5304506518) (Glass trap)
DRYER WHIRLPOOL WED4815EW Dryer working good it's clogged with lint and the dryer duct vent is clogged
WASHER WHIRLPOOL WTW5000DW Unit working good passed every test Customer overloading the washer
FREEZER SAMSUNG RF263TEAESG/AAG Compressor is locked please put this work order back in my route tomorrow; ordrng 1 DA81-06007A (Filter drier) and 1 (MKV190CL2J/SM1) (COMPRESSO) and 1 undefined ((DA34-00004D))
HOME LAUNDRY - E ELECTROLUX EFLS627UTT1 Drum is out of round needs new drum replacement need helper 2 hour job told customer about extra fee for $75; ordrng 1 5304520351 (Gasket) and 1 5304505337 (Drum)
MICROWAVE OVEN FRIGIDAIRE FGMV176NTB Install door latch kit
REFRIGERATOR FRIGIDAIRE FFTR1614TW2 Install Parts working normal
DISHWASHER FRIGIDAIRE FGIP2468UF Customer has taken door apart I put the door back together and the unit is not getting power to it from the house
REFRIGERATOR FRIGIDAIRE FFTR1821TW Installed parts and tested
REFRIGERATOR FRIGIDAIRE FFHB2750TS Installed parts and tested
REFRIDGERATOR KITCHEN AID KSSC42QTSO2 Replace auger tested working normal
REFRGERATOR SEARS 106.570726 Install auger motor auger motor shaft and seal
WASHER KENMORE 110.294228 Install new water valve test unit working good
WASHER GE GTW460ASJ6WW Install lid lock test unit working fine;
OVEN FRIGIDAIRE FPEF3077QFA Doing it it's infested with roaches which I didn't see last time because I went by the area code so I order the parts and when I came back from the store them that's what I noticed the roaches I called the warranty and they told me to close it or not end
WASHER SAMSUNG WA40J3000AW/AA Install water valve and main PC board
DISHWASHER SAMSUNG DW80K5050US Roll panel and wiring harness needs to be replaced; ordrng 1 DD82-01347A (Control panel) and 1 DD81-02095A (ASSEMBLY wiring main)
WASHER MAYTAG MVWX655DW1 Order all stablizers; ordrng 1 W10583768 (Ball suspension set of 4) and 1 W10440729 (Suspension rod support set of 4)
REFRIGERATOR SAMSUNG RH29H9000SR/AA Install ICEMAKER and main board
REFRIGERATOR FRIGIDAIRE FFFU14F2QW Customer informed me that another company have came in and diagnosed so he don't understand why are we here but he doesn't need our services
ICEMAKER SAMSUNG RF23J9011SR/AA Install ice maker service kit install dispenser assembly
RANGE LG LRE3061BD/00 Unit needs touchpad whole Council and customer wants a quote on the bottom warming tray front face only
ICEMAKER SAMSUNG RF265BEAESR Order icemaker kit ; ordrng 1 DA82-02696A (Icemaker kit)
WASHER LG WM3170CK undefined; ordrng 1 AJB73816004 (Stator assembly) and 1 6501KW2002A (Sensor)
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Ice bin is broken; ordrng 1 W11347840 (Ice bin)
REFRIGERATOR FRIGIDAIRE FPSC2277RF2 Unit has a seal system issue there was another company out here last week that said they were ordering the parts called the office they told me to document everything ordering parts; ordrng 1 5303305677 (Dryer filter) and 1 241547606 (Compressor) and 1 242047603 (Filter)
REFRIGERATOR FRIGIDAIRE FFSS2615TE3 Right door is noisy; ordrng 1 242034601 (Bottom hinge) and 1 241856502 (Door closer) and 1 240327207 (Top hinge)
REFRIGERATOR FRIGIDAIRE FGHB2868TF5 Order ice bin; ordrng 1 242093006 (Ice container)
ELECTRIC RANGE FRIGIDAIRE FFEF3054TWJ undefined; ordrng 1 5304511973 (Outer white panel)
DISHWASHER FRIGIDAIRE FGID2476SF0A Install upper spray arm manifold and Channel seal
REFRIGERATOR FRIGIDAIRE FGHN2868TF5 Order ui door interface ; ordrng 1 5304512628 (Door ui interface)
DISHWASHER FRIGIDAIRE FFCD2418US1A Unit working good taking water going through a cycle draining good cannot find anything wrong with unit
REFRIGERATOR FRIGIDAIRE FFHB2750TS Order evap fan and main board fresh food is 60 degrees; ordrng 1 5304510307 (Main pcb) and 1 809069201 (Evap motor)
ELECTRIC RANGE FRIGIDAIRE FGIF3036TF Check unit to really adjust neither of the burners without having them all Waka off all in that unit working good
REFRIGERATOR FRIGIDAIRE FFFU20F2VW0 Install evap fan Gasket and drain tube
REFRIGERATOR FRIGIDAIRE FFFU20F2VW Install fan seal kit
REFRIGERATOR FRIGIDAIRE FFFU20F2VW Customer did not unplug freezer 24 hours before today like I told him they going to call and reschedule and make sure they unplug at 24 hours before I come in just like they did the first time;